Hayley Stanley
Las Vegas
Summary
Experienced customer Service Professional with 3 years in the hospitality industry. Known for a friendly attitude, strong work ethic, and a dedication to providing exceptional service. Skilled in building rapport with customers, managing high-demand situations and consistently contributing to team success. Passionate about delivering a positive and memorable experience for every client.
Overview
2026
2026
years of professional experience
Work History
Server/Host
Flanker sports bar, Las Vegas NV
- Managed customers, VIP’s reservations and waitlist using restaurant software, ensuring minimal wait times.
- Processed payments including cash, credit cards and tips, using POS systems.
- Played a key role in boosting sales by upselling tables during sporting events, meet and greets, etc.
- Thrived in a fast paced, high energy environment, consistently delivering exceptional service while creating an exciting atmosphere that kept guests coming back for more.
Server
Early birds, Las Vegas NV
- Ensuring all guests feel welcomed from the moment my service begins by engaging with them to understand their preferences.
- Took orders accurately and efficiently, offering menu suggestions and upselling specials.
- Managed multiple tables at once while staying organized and focused under pressure.
- Garnished drinks according to restaurant guidelines, ensuring each drink/flight was visually appealing and served correctly.
Pool Food/Cocktail Server
Green Valley Ranch Casino
02.2025 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences as well as upselling premium spirits, cocktails, and bottles.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Handled cash and POS transactions quickly and accurately, including tip-sharing with food runners and support staff.
Education
High school diploma -
Liberty high
Skills
- Team work
- Time management
- Multitasking
- Communication
- Guest focus
- Efficiency
- Adaptability
- Organization
- Conflict resolution
- Good memory
- Food safety
- Cash handling
Timeline
Pool Food/Cocktail Server
Green Valley Ranch Casino
02.2025 - Current
Server/Host
Flanker sports bar, Las Vegas NV
Server
Early birds, Las Vegas NV
High school diploma -
Liberty high
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