Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haylie Para

Summary

Dedicated Healthcare Administrative professional with seven years of experience in healthcare settings. Adept at patient advocacy and education with commitment to efficiency. Skilled at supervising medical services, including monitoring insurance claims, budgets, and updating patient health records. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.

Overview

8
8
years of professional experience

Work History

Medical Billing Specialist

Dr. Gordon J. Kinzler M.D.
06.2023 - Current
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments.
  • Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
  • Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Patient Care Coordinator

Treasured Smiles Dentistry
03.2018 - Current
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Dental Assistant

Dr. Thomas Krull Dentistry
08.2016 - 11.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.

Education

Bachelor - Health Administration

Western Michigan University
Kalamazoo, MI
12.2022

Skills

  • Insurance Verification
  • Patient Data Entry
  • Medical Coding Expertise
  • EPIC Software use
  • ICD-10 and CPT Coding
  • Electronic Medical Billing
  • Customer Service
  • Call Management

Timeline

Medical Billing Specialist

Dr. Gordon J. Kinzler M.D.
06.2023 - Current

Patient Care Coordinator

Treasured Smiles Dentistry
03.2018 - Current

Dental Assistant

Dr. Thomas Krull Dentistry
08.2016 - 11.2019

Bachelor - Health Administration

Western Michigan University
Haylie Para