MARIA MAZUR
Summary
Accomplished healthcare professional with over 30 years in medical billing, insurance claims, appeals, and patient services. Demonstrated expertise in both clinical and non-clinical roles within dynamic medical environments. Offers strong organizational skills and a commitment to collaborative teamwork, seeking opportunities that promote long-term growth and advancement.
Overview
16
16
years of professional experience
Work History
Medical Billing Specialist
Hoopes Vision Correction Center
Draper, Utah
2025.07 - Current
- Verify patient insurance coverage and eligibility before procedures.
- Manage patient billing inquiries and efficiently resolve discrepancies, enhancing patient satisfaction.
- Manage accounts receivable, including tracking outstanding balances and ensuring timely collections
- Post payments and ensure proper allocation to patient accounts
- Reconcile insurance denials, investigate discrepancies, and resubmit claims for reimbursement
- Prepare and present cost estimates for surgical procedures; collect payments prior to surgery
- Calculate daily Bank deposits for Nextech and AMD systems with a high level of accuracy and efficiency
- Collaborate across multiple functions within the medical billing department as a cross-trained team member
- Handle high-volume inbound and outbound calls, providing clear communication and support to patients.
- Assist in training new staff on billing protocols and systems.
JQ Medical Supply
PA Specialist
Cottonwood Heights, Utah
2022.06 - 2025.07
- Collaborated with healthcare providers and insurance representatives to resolve complex authorization issues, facilitating smoother patient access to necessary supplies.
- Handled insurance denials and submitted appeals with appropriate documentation for successful overturns.
- Tracked and followed up on pending authorizations to prevent care delays and ensure timely delivery.
- Managed pre-certification submissions for medical supplies, ensuring compliance with all payer requirements.
Elite Coding & Billing
Billing Specialist
2021.03 - 2022.05
- Submitted accurate, timely claims (electronic and paper) for multiple payers, ensuring compliance with billing regulations.
- Managed A/R, followed up on denials, submitted appeals, and reduced outstanding accounts receivable.
- Posted payments and reconciled patient accounts; maintained accurate patient records.
- Provided courteous customer service while updating patient accounts, enhancing patient satisfaction and engagement.
HealthEquity
Member Service Specialist
2017.10 - 2021.01
- Showcased company offerings at client health fairs nationwide during open enrollment, fostering relationships and promoting services.
- Assisted members with HSA, FSA, and HRA account inquiries and transactions, enhancing member understanding and satisfaction.
- Met performance goals while ensuring high call quality and customer satisfaction scores.
Parallon
Registration Specialist St Mark’s Hospital Women’s Diagnostic Center
2017.03 - 2017.10
- Verified insurance benefits and coordinated scheduling, facilitating patient access to necessary care.
- Pre-registered patients for diagnostic procedures, ensuring smooth workflow and timely appointments.
- Welcomed and directed patients and visitors, enhancing their experience and providing clear guidance.
MRIoA
Independent Medical Review – Case Assignment
2015.02 - 2016.12
- Maintained a 98% quality score and consistently exceeded daily case processing goals.
- Assigned cases to appropriate reviewers, verifying accuracy of documentation to support timely resolution.
- Initiated appeal workflows and reviewed submitted cases to evaluate medical necessity, ensuring compliance with standards.
University of Utah Transplant Clinic
Medical Assistant
2014.05 - 2014.07
- Supported kidney transplant patients in pre- and post-transplant care.
- Conducted vitals, injections, lab draws, and ancillary diagnostics (EKG, urinalysis).
- Contributed to patient education and clinic satisfaction initiatives.
Foothill Family Clinic
Medical Assistant
2010.10 - 2014.03
- Supported providers in delivering patient care and ensuring accurate clinical documentation.
- Coordinated front-office operations, including phone management, appointment scheduling, record maintenance, and insurance claim processing.
- Contributed to team morale and upheld high standards in patient service delivery.
Education
Associate of Applied Science - Medical Specialties
Stevens-Henager College
Murray, UT2010-01
High School Diploma -
Olympus High School
Salt Lake City, UT1989-01
Skills
- Medical Billing & Coding (ICD-10, CPT codes)
- Insurance Verification, Appeals, and Pre-authorizations
- Claims processing
- Payment Posting
- Daily Deposit
- Aid myElectronic Medical Records (Help II, Epic, Citrix, USIIS, AMD, Nextech)
- Brightree Software
- Data Entry (60 WPM)
- HIPAA & JCAHO Compliance
- Microsoft Excel & Outlook
- Critical Thinking & Problem Solving
- Patient Care (Vitals, Injections, Phlebotomy)
- Ancillary Testing (EKG, Spirometry, Bladder Scans)
- Scheduling & Administrative Support
- Sterilization & Autoclave Techniques
- Patient Education & Communication
- Insurance verification
- Fluent in Polish
- Medical terminology
Education and Training
other,other
CERTIFICATIONS
- Basic Life Support (BLS) – American Heart Association (Expired: June 2016)
- Power Communication – Rapport Leadership, Ogden, UT
References
References available upon request.
Timeline
Medical Billing Specialist
Hoopes Vision Correction Center
2025.07 - Current
JQ Medical Supply
PA Specialist
2022.06 - 2025.07
Elite Coding & Billing
Billing Specialist
2021.03 - 2022.05
HealthEquity
Member Service Specialist
2017.10 - 2021.01
Parallon
Registration Specialist St Mark’s Hospital Women’s Diagnostic Center
2017.03 - 2017.10
MRIoA
Independent Medical Review – Case Assignment
2015.02 - 2016.12
University of Utah Transplant Clinic
Medical Assistant
2014.05 - 2014.07
Foothill Family Clinic
Medical Assistant
2010.10 - 2014.03
Associate of Applied Science - Medical Specialties
Stevens-Henager College
High School Diploma -
Olympus High School