Haylie Sonnylal
Queens,NY
Summary
Dependable and versatile worker with a background in customer service, retail, childcare, and large-scale digital content creation. Experienced in delivering quality customer experiences, managing responsibilities in fast-paced environments, and building and maintaining a successful YouTube channel with a large audience. Strong communication skills, time management, and adaptability, with a demonstrated ability to balance structured work roles alongside creative and independent projects.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Instacart
Brooklyn, NY
02.2026 - Current
- Delivered groceries to customers promptly, ensuring satisfaction and adherence to delivery protocols.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Communicated effectively with customers regarding order status and delivery timelines to manage expectations.
- Assisted in maintaining vehicle cleanliness and functionality for safe transportation of goods.
- Followed safety regulations consistently while handling food items, ensuring compliance with health standards.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Barista
Starbucks, Target
Elmhurst, NY
01.2025 - 01.2026
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Managed cash register operations, ensuring accurate transactions and customer service excellence.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to efficiently fulfill orders during peak hours.
- Monitored inventory levels, restocking supplies to ensure smooth daily operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
Guest Advocate
Target
Elmhurst, NY
11.2024 - 01.2025
- Assisted guests with inquiries, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and speed at checkout.
- Maintained store presentation by organizing merchandise and displays effectively.
- Oversaw order pick-up, returns, and exchanges to enhance customer satisfaction. Managed cash register operations and optimized backstocking procedures. Streamlined order packing and shipping to improve efficiency.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Babysitter
Self Employed Services
New York, NY
01.2024 - Current
- Supervised children in various age groups, ensuring safety and well-being during activities.
- Developed engaging educational activities to promote cognitive and social development.
- Communicated effectively with parents regarding daily activities and behavioral observations.
- Maintained cleanliness and organization of play areas, promoting a safe environment for children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Content Creator
YouTube
New York, NY
01.2020 - Current
- Developed engaging video content that increased audience retention and subscriber growth.
- Collaborated with brands to create sponsored content aligning with audience interests and trends.
- Analyzed viewer feedback and engagement metrics to refine content strategy and improve production quality.
- Mentored junior creators, providing guidance on best practices for video production and editing techniques.
- Built and managed a YouTube channel with 180,000+ subscribers and 10M+ total views
- Produced, edited, and published narrative storytelling videos
- Developed video editing, scripting, and audience engagement skills
Education
High School Diploma -
John Adams Highschool
Ozone Park, NY06-2024
Skills
- Valid Drivers License
- Positive attitude
- Customer service
- Teamwork and collaboration
- Punctual and reliable
- Stocking and inventory
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Delivery Driver
Instacart
02.2026 - Current
Barista
Starbucks, Target
01.2025 - 01.2026
Guest Advocate
Target
11.2024 - 01.2025
Babysitter
Self Employed Services
01.2024 - Current
Content Creator
YouTube
01.2020 - Current
High School Diploma -
John Adams Highschool