Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haylton Ilonga

Canal Winchester,OH

Summary

Self-motivated Data Analyst offering several years of leadership experience across various industries. Methodical with significant experience in data mining and statistical analysis. Excellent problem-solver with history automating processes and driving operational enhancements. Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.

Overview

4
4
years of professional experience

Work History

Data Analyst

Walmart
Bentonville, AR
02.2024 - 02.2025
  • Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Disseminated information regarding tools, reports or metadata enhancements.
  • Translated raw data into meaningful information using statistical techniques.
  • Collaborated with IT and business process owners to enhance system requirements for analytical purposes.
  • Collected, tracked and evaluated current business and market trend data.
  • Analyzed large datasets to address strategic and operational business questions.
  • Developed custom data models and algorithms to apply to data sets, enhancing business operations.
  • Prepared detailed reports by collecting, analyzing, and summarizing information and trends.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed household errands and other essential duties.
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Updated and maintained databases with current information.

Problem Solve

Walmart
Groveport, OH
02.2021 - 01.2024
  • Contacted customers about potential service upgrades, new services and account changes.
  • Updated databases with new and modified customer data.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Led on- and off-site customer support teams across multiple time zones.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Identified patterns and trends that could lead to potential problems.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Implemented corrective measures to prevent future occurrences of the same issue.
  • Surpassed sales goals through implementation of successful marketing strategies.

Education

Data Analytics

The Ohio State University
Columbus, OH
05-2025

Skills

  • Data visualization
  • Statistical analysis
  • Database management
  • Project management
  • Market research
  • Customer service
  • Time management
  • Critical thinking
  • Predictive modeling
  • Team collaboration
  • Technical analysis
  • Visual data representation
  • NoSQL databases
  • Business acumen
  • Informatica platform
  • Product development
  • Query tools
  • Data integrity validation
  • Data cleaning
  • Report preparation
  • Text analytics
  • Structured query language (SQL)
  • MS Excel
  • Analytical problem solving
  • Gap analysis
  • Data formatting
  • Attention to detail
  • Usability testing
  • Strong work ethic
  • Microsoft Access
  • Database programming and SQL
  • Data modeling
  • Data utilization

Languages

English
Professional
French
Professional

Timeline

Data Analyst

Walmart
02.2024 - 02.2025

Problem Solve

Walmart
02.2021 - 01.2024

Data Analytics

The Ohio State University

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Haylton Ilonga