HAYRA FABRI JUNG

Best Buy Produce

10.2023 - Current

Increased operational efficiency by 50% by implementing a new ERP system, reducing order fulfillment time by 2 days. Managed a database of 10,000 data points and streamlined inventory tracking for 500 products.
Improved data accuracy and inventory counts by 25% through in-depth root cause analysis and the creation of weekly inventory accuracy reports, ensuring precise stock levels.
Managed and provided technical support for a database of 200+ laptops and desktops in the warehouse, offering technical training to 50 staff members, including management, to ensure smooth operations.
Facilitated communication and improved business processes by efficiently managing emails and other correspondence, ensuring timely responses and clear information flow.
Managed budgets and expenses, maintaining accurate financial records to support precise reporting and informed decision-making.
Produced accurate office files, updated spreadsheets, and created presentations, directly supporting executives and enhancing team productivity.

Restaurant Depot

01.2023 - 10.2023

Supervised daily front-end operations, ensuring accurate data entry for customer transactions, which minimized errors and maintained high data integrity.
Generated comprehensive reports on inventory levels and sales performance, delivering valuable insights to management for data-driven decision-making.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Borough of Manhattan Community College

06.2022 - 12.2022

Led the development of a responsive website for freshmen, enhancing user experience and increasing accessibility, impacting over 1,000 students and faculty.
Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
Resolved 10+ IT issues weekly using a ticketing system, overseeing hardware/software support across Windows, macOS, and Linux systems.
Automated IT processes, reducing manual tasks by 30%, and streamlined operations for 300+ Active Directory users.
Directed a team of four to deliver hackathon-winning projects, expanding AI engagement to over 140 members in two semesters.
Managed logistics for a 700-attendee innovation event, securing sponsorships and funding, and organizing AI and HPC workshops.

Summary