Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
HAYWOOD L. THOMAS, JR.

HAYWOOD L. THOMAS, JR.

Conyers,GA

Summary

Dedicated professional with expertise in patient-focused care, administrative support, and customer service. Proven ability to identify balanced solutions and effectively resolve conflicts. Committed to enhancing patient experiences and operational efficiency.

Overview

11
11
years of professional experience

Work History

Patient Services Coordinator

Amedisys
Conyers, Georgia
05.2024 - Current
  • I act as a liaison between patients, field clinicians, and the clinical manager, ensuring efficient and timely patient care. My key responsibilities include scheduling patient assessments (including Oasis visits), managing patient calls, and supporting the clinical manager to optimize clinician capacity and communication.

Laser Technician

Fortec Medical
Hudson, OH
04.2023 - 11.2023
  • I supported surgeons and medical staff during surgical procedures using laser technology. My responsibilities included delivering equipment, operating surgical lasers, providing technical guidance, performing pre-operative tasks like sterilization and calibration, and ensuring compliance with all safety protocols.

MSR Bank Rep

USAA Bank
Duluth, Georgia
11.2021 - 03.2023
  • I provided support to members on a wide range of banking and financial needs, primarily through handling inbound calls. This included securing , monitoring and making financial changes to their bank accounts.

Communications Tech 3/ IT Tech I

Comcast/NBC Universal
Norcross, Georgia
07.2014 - 02.2018
  • I installed and serviced Comcast products and services, troubleshooting technical issues, and ensuring a positive customer experience. This also included using a wide range of applications to troubleshoot, diagnose and repair customer issues remotely.

Education

Some College (No Degree) - Radiology

Tallahassee Community College
Tallahassee, FL
05-2002

Certificate - Telecommunications

Chipola Junior College
Marianna, FL
01.2000

Certificate - Corrections

Chipola Junior College
Marianna, FL
01.1992

High School Diploma - General

Marianna High School
Marianna
05-1988

Skills

  • Patient scheduling
  • Patient communication
  • Customer service
  • Clinical documentation
  • Time management
  • Conflict resolution

Accomplishments

  • Valid Georgia Driver's License
  • Member of Phi Theta Kappa National Honor Society
  • Member of Fellowship Christian Athlete
  • SBCA Certified
  • KAKU Certified

Timeline

Patient Services Coordinator

Amedisys
05.2024 - Current

Laser Technician

Fortec Medical
04.2023 - 11.2023

MSR Bank Rep

USAA Bank
11.2021 - 03.2023

Communications Tech 3/ IT Tech I

Comcast/NBC Universal
07.2014 - 02.2018

Some College (No Degree) - Radiology

Tallahassee Community College

Certificate - Telecommunications

Chipola Junior College

Certificate - Corrections

Chipola Junior College

High School Diploma - General

Marianna High School
HAYWOOD L. THOMAS, JR.
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