HAZEL BALDOZ
Las Vegas
Summary
Dynamic and results-driven professional with extensive experience at Aria Resort and Casino. Proven expertise in cash handling and exceptional customer service, adept at multitasking and problem-solving. Recognized for enhancing team performance and fostering a welcoming environment, consistently delivering outstanding results in fast-paced settings.
Overview
27
27
years of professional experience
Work History
Food and Beverage Cashier
Aria Resort and Casino
Las Vegas
12.2009 - Current
- Managed cash register operations, processing payments and issuing receipts with accuracy and efficiency.
- Demonstrated exceptional customer service by delivering friendly, professional assistance to customers.
- Adhered to company policies and procedures for food handling and sanitation standards consistently.
- Executed opening and closing duties, including restocking items and preparing equipment for next shift.
Starbucks Barista/Lead Attendant
Mandalay Bay Casino and Hotel
Las Vegas
06.2006 - 12.2009
- Demonstrated exceptional communication skills while collaborating with customers and coworkers professionally.
- Led total store operations to enhance financial performance and foster team development.
- Cultivated a welcoming community environment through effective leadership and team engagement.
Fountain worker
Mandalay Bay Casino and Hotel
Las Vegas
02.1999 - 06.2006
- Showcased strong organizational capabilities while managing inventory and preparing drink ingredients.
- Assisted guests by providing prompt service and addressing inquiries professionally.
- Trained new employees on operational procedures and customer service standards.
Education
High School Diploma - Waipahu, Hawaii
Waipahu High School
Waipahu, Hawaii05.1994
Skills
- Multitasking capabilities
- Communication skills
- Problem solving
- Attention to detail
- Adaptability and flexibility
- Cash handling expertise
- Customer service excellence
- POS systems proficiency
- Team leadership
References
- Joy Pagat, Cashier Manager, Aria Resort & Casino, (702) 292-1051, Jpagat@aria.com
- Rosalyn Eneliko, Assistant General Manager, Aria Resorts & Casino, (702) 860-6489, Reneliko@aria.com
Timeline
Food and Beverage Cashier
Aria Resort and Casino
12.2009 - Current
Starbucks Barista/Lead Attendant
Mandalay Bay Casino and Hotel
06.2006 - 12.2009
Fountain worker
Mandalay Bay Casino and Hotel
02.1999 - 06.2006
High School Diploma - Waipahu, Hawaii
Waipahu High School