Hazel Bodie
Albertville ,AL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Server/Cook Operator
Huddle House
Guntersville , AL
07.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
General Manager
Huddle House
Oneonta , AL
11.2022 - 07.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
Assistant Manager
Huddle House
Guntersville , AL
01.2022 - 11.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Communicated regularly with customers to gain insights into their needs.
Server/Cook Operator
Huddle House
Guntersville , AL
04.2016 - 01.2022
Education
High School Diploma -
Jb Pennington High School
Blountsville, AL05-2018
Skills
- Food inspection
- Safe Food Handling
- Food Running
- Food Delivery
- Table Bussing
- Beverage Preparation
- Guest Relations Management
- Order Management
- POS operation
- Exceptional customer service
Timeline
Server/Cook Operator
Huddle House
07.2024 - Current
General Manager
Huddle House
11.2022 - 07.2024
Assistant Manager
Huddle House
01.2022 - 11.2022
Server/Cook Operator
Huddle House
04.2016 - 01.2022
High School Diploma -
Jb Pennington High School
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