HAZEL GIANNINO
Summary
A competent, skilled and results-driven professional with a strong record of achievement in providing the necessary expertise to ensure streamlined operations, client satisfaction, and significantly increased safety and proficiency. Expertise includes: Sales/ Financial Operations, Facilities/Postal Operations, Client relations; Leadership and Relationship Building. Customer Service - 10+ years Entrepreneurship - 3 years Leadership - - 5 years Communication Skills - 10+ years Organization Skills - - 5 years Warehousing - 5 years Resourceful Resourceful.
Overview
24
24
years of professional experience
Work History
Click Mortgage
Loan Processor Assistant
San Diego, CA
01.2022 - 06.2022
- Worked with loan processors and coordinators to fix application problems and resolve issues.
- Collected, ordered and compiled paperwork such as verification of employment, insurance paperwork, SSA89, Payoffs, HOA, loan files and tax histories.
- Gathering information for the loan application.
- Assisted in organizing required documents and verifying the accuracy and completeness of the loan application.
Machine Operator
KBR/Honeywell
Chandler, Arizona
02.2021 - 07.2021
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Kept detailed production records and identified hold-ups.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Selecting, bagging, and packing.
Seasonal warehousing worker
FC Associates, Amazon
Hanover, Maryland
11.2020 - 02.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Use technology like smartphones and handheld devices to sort, scan, picking, and prepare orders.
- Receive truck deliveries.
- Stand, walk, push, pull, squat, bend, and reach during shifts.
- Use carts, dollies, hand trucks, and other gear to move items around.
- Use scanners to read bar codes on products.
- Adhere to strict safety, quality, and fulfillment production standards.
Real Estate Investor/Entrepreneur/Owner
The Beatles Company
Las Vegas, Nevada
04.2019 - Current
- Purchased property that is selling for a below-market price.
- However, the property is usually in a distressed situation and needs renovations, repairs and/or improvements.
- In most cases, the property is in a very distressed condition and needs rehabilitation.
- Assessed real and personal property inventory for estate planning.
Agent
Connect Realty
Las Vegas, Nevada
03.2018 - 11.2020
- Negotiated between sellers and buyers over property prices and settlement deals.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Prepared documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Presented purchase offers to sellers for consideration.
Therapeutic Foster Care Provider
Bamboo Sunrise
Las Vegas, Nevada
12.2012 - 08.2018
- Helped reunify birth families through coordinated visitation strategies.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Offered extensive care to troubled older children without likelihood of adoption.
- Assisted children through recovery from difficult home or school situations.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Cared for medically fragile children in need of extensive support.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Prepared and maintained individual beds and personal space for foster children.
DOD Contractor
Kellog Brown & Root Services, LLC
Houston, Texas
11.2008 - 12.2012
- D.O.D contractor in the Middle East on Military installations.
- Postal Mission in Camp Bucca, Iraq, as a Facilities Operations Associate and performed a diverse range of responsibilities to include, sorting, processing and delivering mail/packages; inspecting incoming and outgoing mail.
- Obtained a 285 Mail Handler Certification Card in Baghdad, Iraq.
- Laundry Facilities in Camp Basrah and Camp Taji, Iraq as a Lead Attendant and oversee/supervised both productivity and performance of local and foreign nationals.
- Assist in both coordinating and overseeing service line work of laundry facility, as well as inventory, and quality control checks throughout entire process.
- Possess full knowledge of existing Company policies and procedures; answer to DCMA audits and inspections.
- Worked 12/7 shifts.
- Delivered high-quality services to protect people and property and maintained expertise in use of assigned protective equipment, restraint devices.
- Handled administrative requirements, maintained records and submitted operational reports.
- Processed incoming and outgoing classified visit certifications.
- Managed administrative tasks and duties such as filing, updating logs, managing supplies and coordinating with agency personnel.
Flight Attendant
Mesa Airlines
Phoenix, Arizona
01.2007 - 11.2008
- Provided the highest levels of passenger safety while adhering to all FAA policies, procedures, rules and regulations.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
Mortgage Loan Underwriter/Funder/Closer
Custom Mortgage Bankers
Las Vegas, NV
06.2005 - 01.2007
- Managed pipeline to fund correctly and efficiently with multiple warehouse banks.
- Assisted with warehouse funding.
- Communicated with the Closing department, Title Companies, Attorneys, Loan Officers, and Processors.
- Insurance Companies on a regular basis to obtain documentation necessary to close mortgage loans.
- Analyzed and reviewed all pertinent information within the loan file for compliance with applicable policies and regulatory guidelines.
- Selected the required conditions on each loan which must be satisfied prior to funding.
- Calculated funding amount for each loan package, balances figures with closing agent, released wire and funds loans.
- Provided highest level of service and support to customers, closing agents and realtors.
- Completed work within established closing deadlines.
- Communicated closely with inter-company staff members to promote quick and effective loan workflow.
Conventional Mortgage Loan Underwriter
Countrywide Home Loans
Las Vegas, Nevada
11.2001 - 06.2005
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
- Developed and maintained an up to date and sound knowledge of multiple loan product guidelines offered by the company and utilize risk assessment tools used to decision mortgage loans
- Communicated with appropriate parties to obtain outstanding documentation to complete requirements as needed
- Analyzed and reviewed all pertinent information within the loan file for compliance with applicable policies and regulatory guidelines
- Reviewed loan package for required documentation
- Completed work within established closing deadlines
- Helped loan processors, giving general guideline interpretations and answering questions on specific loan files
- Verified the accuracy of all calculations
- Reworked loans to new terms, identified additional conditions as needed to insure a viable credit decision.
- Verified integrity of applicants' information to minimize fraud.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
Education
Loan Officer
Mortgage Loan Educators
Chandler, AZ06.2022
Partner Driven
12.2021
Response, INC
12.2020
Therapeutic Foster Parent Training - Real Estate
Greater Las Vegas Association of Real EstateOther
01.2020
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Mesa Airlines
08.2013
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Flight Attendant Training School
03.2007
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School of Mortgage Banking
09.2005
High school or - undefined
Royal High School
06.1979
Skills
- Critical Thinking
- Time Management
- Clear Communication
- Administrative Duties
- Resolving Customer Issues
- Stress Management
- Computer Skills
- Safety Standards Compliance
- Workplace Safety
- Teamwork and Communication
- Accuracy and Efficiency in Documentation
- Good Communication
- Attention to Detail
- Production Documentation
- Customer Relations
- Dedicated Work Ethic
- Automated Underwriting Systems
- Assembly and Production
- Professional Relationships
- Workstation Equipment Monitoring
- Loan Processing Coordination
- Desktop Underwriter
Timeline
Click Mortgage
Loan Processor Assistant
01.2022 - 06.2022
Machine Operator
KBR/Honeywell
02.2021 - 07.2021
Seasonal warehousing worker
FC Associates, Amazon
11.2020 - 02.2021
Real Estate Investor/Entrepreneur/Owner
The Beatles Company
04.2019 - Current
Agent
Connect Realty
03.2018 - 11.2020
Therapeutic Foster Care Provider
Bamboo Sunrise
12.2012 - 08.2018
DOD Contractor
Kellog Brown & Root Services, LLC
11.2008 - 12.2012
Flight Attendant
Mesa Airlines
01.2007 - 11.2008
Mortgage Loan Underwriter/Funder/Closer
Custom Mortgage Bankers
06.2005 - 01.2007
Conventional Mortgage Loan Underwriter
Countrywide Home Loans
11.2001 - 06.2005
Loan Officer
Mortgage Loan Educators
Partner Driven
Response, INC
Therapeutic Foster Parent Training - Real Estate
Greater Las Vegas Association of Real EstateOther
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Mesa Airlines
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Flight Attendant Training School
undefined
School of Mortgage Banking
High school or - undefined
Royal High School