Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hazel Halvorson

Orange County,CA

Summary

Versatile professional with 5 years of experience in conflict resolution, time management, and problem-solving. Successfully supervised and trained teams, fostering a supportive and inclusive work environment.

Overview

5
5
years of professional experience

Work History

Admissions Specialist

OC Teen Center
06.2024 - Current
  • Assess client eligibility for the IOP/PHP program, providing detailed program information and requirements.
  • Guide potential clients through the admission process, addressing inquiries promptly. Foster an inclusive environment, supporting teens from various backgrounds.
  • Maintain ongoing communication with prospective clients, addressing their questions promptly.
  • Assist potential clients in making informed decisions through clear, comprehensive explanations.
  • Provide individuals who do not qualify for the program with additional resources.

Group Facilitator

OC Teen Center
01.2024 - Current
  • Developed open rapport with patients, encouraging sharing of questions and concerns.
  • Consult with other staff members regarding treatment plans deemed appropriate by the clinical team and Clinical Director.
  • Actively participate in team meetings to develop and refine client-centered treatment plans.
  • Design and implement creative group activities customized to diverse topics, enhancing participants' engagement and learning outcomes.
  • Drive positive behavioral changes through targeted interventions, resulting in measurable improvements in clients' social and emotional skills.

Student Manager

Lakeside Catering (UC Merced)
08.2022 - 12.2023
  • Trained onboarding employees and supported staff as they integrated into the team.
  • Orchestrated diverse social events for 2-150 guests, implementing efficient strategies and fostering team success through targeted training initiatives.
  • Developed a supportive team environment, empowering staff to excel in event execution while mentoring new hires to ensure seamless integration.
  • Pioneered creative solutions to optimize event management processes, enhancing guest satisfaction.

Customer Service Representative

Adam's Electronics
09.2019 - 05.2020
  • Greeted and helped customers find items they were looking for with a welcoming attitude.
  • Answered incoming calls and assisted customers with questions and concerns they had.
  • Helped customers determine if their electronics and sound systems are cost-effective to repair or replace.
  • Created labels to receive and ship packages.
  • Responded to customer requests for products, services, and company information.

Intern

Healing Path Recovery
09.2019 - 03.2020
  • Monitored patient medications and encouraged nutritional supplements, ensuring compliance and health improvement.
  • Observed and tracked clients' physical symptoms.
  • Recorded vital signs like temperature and blood pressure, contributing to accurate patient health tracking.
  • Assisted the LVN in entering updated and accurate patient information.

Education

Bachelor of Arts - Psychology

University of California, Merced
Merced, CA
12.2023

Associates in Art's For Transfer - Psychology

Golden West College
Huntington Beach, CA
05.2022

Skills

  • Flexibility
  • Time Management
  • Problem Solving
  • Supervising
  • Training
  • Customer Service
  • Clinical Documentation
  • Team Building
  • Public Speaking
  • Conflict Mediation

Timeline

Admissions Specialist

OC Teen Center
06.2024 - Current

Group Facilitator

OC Teen Center
01.2024 - Current

Student Manager

Lakeside Catering (UC Merced)
08.2022 - 12.2023

Customer Service Representative

Adam's Electronics
09.2019 - 05.2020

Intern

Healing Path Recovery
09.2019 - 03.2020

Bachelor of Arts - Psychology

University of California, Merced

Associates in Art's For Transfer - Psychology

Golden West College
Hazel Halvorson