Hazel Hernandez
Summary
If I were to describe what kind of energy I bring in I would say a motivated crew member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
1
1
Language
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Crew Member
Krazy cup
Anaheim, California
08.2025 - Current
- Prepared and served beverages to ensure customer satisfaction and adherence to company recipes.
- Assisted customers with menu selections and ensured satisfaction.
- Collaborated with team members to ensure smooth service flow during busy periods.
- Operated cash register, ensuring accurate and efficient transaction processing to enhance customer experience.
- Maintained cleanliness of workstations and dining areas to promote a welcoming environment for customers.
Education
Associate of Applied Science - Applied Science
California State University, Los Angeles
Los Angeles, CA 08.2025 - 09.2026
Warren High School
Downey, CASkills
- Point of sale
- Taking orders
- Food safety practices
- Customer service
- Customer engagement
- Time management
- Teamwork and collaboration
- Team collaboration
- Equipment operation
- Problem solving
- Clear communication
- Positive company representation
- Creativity and innovation
- Leadership qualities
Languages
Spanish
Limited
Accomplishments
- Completion award for AVID program
- Certification of recognition award
Timeline
Crew Member
Krazy cup
08.2025 - Current
Associate of Applied Science - Applied Science
California State University, Los Angeles
08.2025 - 09.2026
Warren High School