Hazel Hintz
Eau Claire,WI
Summary
Dynamic barista with exceptional customer service skills honed at 7brew, adept at managing cash transactions and resolving customer complaints. A team player with a keen attention to detail, I consistently maintained high product quality and cleanliness, fostering a welcoming atmosphere that enhanced customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Barista
7brew
10.2023 - Current
- Handled cash transactions accurately, promoting efficient checkout processes.
- Collaborated with team members to meet service goals during peak hours.
- Stocked supplies and ingredients to ensure timely service delivery.
- Monitored product quality and freshness, ensuring compliance with health standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Barista
Caribou Coffee
04.2022 - 10.2023
- Prepared and served a variety of coffee beverages following standardized recipes.
- Maintained cleanliness and organization of workstations to promote efficiency.
- Assisted customers with menu selections, ensuring positive dining experiences.
- Operated espresso machines and grinders, adhering to safety protocols.
Education
High School Diploma -
Chetek Warehouser-high School
Chetek, WISkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Exceptional customer service
- Adaptive and creative
Timeline
Barista
7brew
10.2023 - Current
Barista
Caribou Coffee
04.2022 - 10.2023
High School Diploma -
Chetek Warehouser-high School