Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hazel Matsika

Fargo,ND

Summary

Versatile and compassionate professional with experience at Walmart and Hill Top Home of Comfort, adept in customer service and patient care. Excelled in high-stress situations and patient support, enhancing customer satisfaction and patient well-being. Skilled in teamwork, problem-solving, and vital signs monitoring, consistently delivering excellence in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate Deli

Walmart
06.2022 - 01.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Nursing Assistant

Hill Top Home of Comfort
06.2022 - 08.2022
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented care actions by completing records and logs in medical software system.
  • recorded vital signs


Education

Associate of Science - Nursing

Bismarck State College
Bismarck, ND
05-2024

Skills

  • Patient care
  • Patient feeding
  • Direct patient care
  • Basic life support
  • Recording vital signs
  • Companionship and emotional support
  • Medical terminology
  • Patient care and safety
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Verbal/written communication
  • Compassion and empathy
  • Vital signs monitoring
  • HIPAA compliance
  • Feeding assistance
  • Maintaining confidentiality
  • Dressing assistance

Certification

  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Timeline

Sales Associate Deli

Walmart
06.2022 - 01.2025

Nursing Assistant

Hill Top Home of Comfort
06.2022 - 08.2022

Associate of Science - Nursing

Bismarck State College

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Hazel Matsika