HAZEL ROSARIO
Dayton,US
Summary
FLUENT IN ENGLISH & SPANISH Customer Service Proven experience with collaborating with all levels of management. This includes meeting and corresponding with management regarding marketing materials and shows. Demonstrated success in providing both internal and external customers with outstanding customer service. Received the Honeywell STAR Award for exceptional customer service nominated by the General Manager and VP of Sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Packing Operator
Miracle Pet
Moraine, OH
02.2023 - 06.2025
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Assisted in training new employees on packing procedures, increasing overall team performance.
- Assisted supervisory staff in developing improved packing techniques, leading to increased overall efficiency.
- Performed regular maintenance and cleaning of packing machinery.
- Assembled products according to changing daily work orders and specific customer needs.
Team Leader
Miracle Pet
Moraine, OH
02.2023 - 06.2025
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Collected, arranged, and input information into database system.
Quality Control Inspector
Mancor Industries
Dayton, US
02.2023 - 06.2025
- Took measurements using micrometers, calipers and other measuring instruments
- Removed defects, such as chips, burrs and lap corroded and pitted surfaces
- Notified supervisors and other personnel of production problems
- Communicated with production team members about quality issues.
- Evaluated components and final products against quality standards and manufacturing specifications.
Quality Control Inspector
Norwood Medical
Dayton, US
06.2019 - 09.2020
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Machine Operator Assembler
Pvs Plastics Technology
Dayton, OH
12.2016 - 05.2018
- Maintained equipment performance by lubricating and cleaning components.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated machining equipment safely with team of operators.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
Marketing Assistant
Honeywell International
Dayton, US
08.2008 - 10.2016
- Primary job duties include ensuring successful transfer and delivery of goods to intended destinations
- Successfully assisted with the preparation of Honeywell marketing shows
- Successfully categorized and logged inventory for storage
- Establish and manage customer relationships
- Created print materials, including brochures, for corporate and public distribution
- Arranged and planned meetings and appointments
Cashier
MEIJER
Dayton, US
03.2005 - 09.2008
- Responsible for counting money in cash drawers to make sure the correction of amount
- Responsible for maintaining the area clean and orderly
- Responsible for solving customer's complaints
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Welcomed customers and helped determine their needs.
Education
Associates Degree - Flight Attendance
Sinclair Community College
Dayton, Ohio01.2011
GED -
Northmont High School
Dayton, Ohio01.2006
Skills
- Hard Working
- Strong interpersonal
- Self motivated
- Organized & detailed oriented
- Packaging and Shipping Support
- Production goals
- Shipping procedures
- Product Inspection
- Efficient Packaging
- Quality Control
- Order Fulfillment
- Teamwork and Collaboration
- Excellent Communication
- Organizational Skills
- Multitasking Abilities
- Basic computer skills
- Inspection skills
- Assembly procedures
Timeline
Packing Operator
Miracle Pet
02.2023 - 06.2025
Team Leader
Miracle Pet
02.2023 - 06.2025
Quality Control Inspector
Mancor Industries
02.2023 - 06.2025
Quality Control Inspector
Norwood Medical
06.2019 - 09.2020
Machine Operator Assembler
Pvs Plastics Technology
12.2016 - 05.2018
Marketing Assistant
Honeywell International
08.2008 - 10.2016
Cashier
MEIJER
03.2005 - 09.2008
GED -
Northmont High School
Associates Degree - Flight Attendance
Sinclair Community College