Hazel Walker
McConnellsburg,PA
Summary
At Jonathan Zavala's food truck, I spearheaded operations, enhancing customer satisfaction through exceptional service and food quality, leading to a significant repeat customer base. Skilled in inventory management and sanitation procedures, I excelled in a fast-paced environment, fostering teamwork and ensuring compliance with health standards. My problem-solving abilities and customer service skills were instrumental in driving performance improvement.
Overview
2
2
years of professional experience
Work History
Food Truck Operator
Jonathan Zavala
Crooked River Ranch, Oregon, 97760
12.2022 - 07.2024
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and prepared food and drinks for takeout and dine-in.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Managed inventory effectively to minimize waste and maximize profit margins for the business.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
- Adhered to all necessary permits and regulations required for food truck operation, ensuring full compliance with local laws and requirements.
- Managed financial aspects of the food truck operation including tracking sales data, and submitting daily cash deposits accurately.
- Expanded business reach by participating in local events such as festivals or community gatherings that aligned with our target demographic.
- Increased repeat customer base with engaging service and consistently excellent food quality.
- Resolved customer complaints with empathy and professionalism, maintaining positive reputation.
- Maintained high standards of cleanliness and sanitation, passing all health inspections with flying colors.
- Fostered positive and productive working environment.
Education
High School Diploma -
Oregon Family School
Redmond, Oregon06.2024
Skills
- Food Preparation
- Allergy awareness
- Food presentation
- Sanitation Procedures
- Money Handling
- Customer Service
- Reliable and Responsible
- Problem-Solving
- Safe Food Handling
- Critical Thinking
- Collaboration and Teamwork
- Calm and Pleasant Demeanor
- Performance Improvement
- Inventory Management
Timeline
Food Truck Operator
Jonathan Zavala
12.2022 - 07.2024
High School Diploma -
Oregon Family School