Hazel Arabelle Javellana

Hired by the nursing agency, Aya Healthcare, to work as a USC float pool CNA for the following hospitals:

• Keck Hospital of USC
• Norris Comprehensive Cancer Center
• USC Verdugo Hills Hospital

• Performs patient care activities within the scope of competency as they recover after surgery
• Transports patients, equipment and supplies throughout the hospital utilizing proper body mechanics
• Follows infection control protocols
• Reports unusual findings to the RN
• Promptly answers patient requests
• Maintains and protects patient confidentiality
• Escorts family members back to patients in PACU
• Picks up medications from the discharge pharmacy for patients

• Selected and prepared medications listed on the orders
• Assisted in the distribution of medications
• Filled unit dose medication cassettes
• Answered calls from nursing units
• Refilled anesthesia and crash cart trays
• Compounded sterile admixture products
• Restocked automated medication dispensing devices
• Did unit dosing of tablets from a bulk bottle

• Performed patient care activities within the scope of competency
• Transported patients, equipment and supplies throughout the hospital utilizing proper body mechanics
• Followed infection control protocols
• Charted patient activities
• Reported unusual findings to the RN
• Promptly answered call lights and patient requests
• Maintained and protected patient confidentiality

• Approached and listened to customers in order to provide product and service information to enable them to make informed choices
• Booked sales orders
• Offered the IKEA Family membership and IKEA credit cards to customers
• Maintained store appearance to improve customer shopping experience
• Updated inventory sheet for products that need to be restocked
• Handled credit transactions with customers
• Issued receipts and refunds

• Provided friendly customer service
• Resolved problems to meet the customers' needs and expectations
• Handled customer inquiries about prices of products, return policy and product availability
• Operated cash register and handled cash or credit transactions with customers
• Issued change, receipts and refunds
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct