Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Halina "Hazel" Velazquez

Shoreline,WA

Summary

Experienced childcare and food service professional with a strong record of improving team performance and customer satisfaction. Proven ability to manage multiple tasks efficiently while upholding high service standards. Excellent interpersonal skills contribute to building positive relationships with clients and colleagues. Dedicated to creating safe, supportive environments and enhancing customer engagement.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Private In-Home Nanny

Various Families
Greater WA area
08.2014 - Current
  • Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Adapted teaching methods based on individual needs of each child.
  • Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.

Barista

Barnes & Noble Cafe
Federal Way, WA
01.2020 - 04.2020
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Utilized POS system to receive and process customer payments.

Waitress / Busser

Mozart's Restaurant
Leavenworth, WA
01.2019 - 12.2019
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Demonstrated knowledge of wine selection, pairings, vintages.
  • Provided quick and efficient clearing of tables between courses.
  • Took initiative to help others whenever necessary.

Education

Some College (No Degree) - General Studies

Wenatchee Valley College
Wenatchee

Skills

  • Team player
  • Excellent memory
  • Effective communication
  • Time management
  • Sales experience
  • Safe food handling practices
  • Up-selling
  • Point-of-sale operation
  • Opening and closing coordination
  • Cash handling
  • Espresso preparation
  • Espresso machine operations

Certification

  • Food Safety Card
  • MAST completion (Mandatory Alcohol Server Training)
  • BLS / CPR training

Timeline

Barista

Barnes & Noble Cafe
01.2020 - 04.2020

Waitress / Busser

Mozart's Restaurant
01.2019 - 12.2019

Private In-Home Nanny

Various Families
08.2014 - Current

Some College (No Degree) - General Studies

Wenatchee Valley College