HAZEL CAROLINA SALINAS TORREZ
Maywood,CA
Summary
Proven track record at Yum Yum Donuts, excelling in customer service and sales, with a knack for boosting customer loyalty through exceptional service and persuasive skills. Demonstrated adaptability and a strong work ethic, significantly enhancing shopping experiences and sales outcomes. Expert in inventory management and customer needs assessment, ensuring satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Customer Service Sales Clerk
Yum Yum Donuts
03.2023 - Current
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
- Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
- Utilized strong organizational skills to maintain a clean and welcoming store environment that enhanced the overall shopping experience for customers.
- Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service.
- Boosted sales through effective product recommendations tailored to individual customer needs.
- Maintained up-to-date knowledge of products, features, and promotions to better assist customers.
- Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.
- Contributed to positive team atmosphere by actively supporting colleagues during peak times or absences.
- Assisted in inventory management tasks, ensuring accurate stock levels for optimal store performance.
- Managed inventory, ensuring products were well-stocked and displayed attractively to catch customers' attention.
- Maintained cleanliness and organization of sales floor, creating pleasant shopping environment.
- Processed transactions quickly and accurately, contributing to smooth and efficient checkout experience.
- Resolved customer complaints with patience and understanding, enhancing overall customer satisfaction.
- Coordinated with supply chain team to ensure timely restocking of popular items, avoiding sales losses due to out-of-stock situations.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
Education
BANCA Y FINANZAS - CONTABLE
UNIVERSIDAD NACIONAL AUTONOMA MANAGUA
NICARAGUA,MANAGUASkills
- Complaint Handling
- Sales Reporting
- Strong Work Ethic
- Patience and Tolerance
- Goal-Oriented
- Active Learning
- Follow-up skills
- Building rapport
- Customer Education
- Product Demonstration
- Persuasive skills
- Social Perceptiveness
- Customer Needs Assessment
- Incoming Call Management
- Persuasion techniques
- [Product or Service] expertise
- Store Policies and Procedures
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Multitasking
- Adaptable and Flexible
- Reliability
- Team Cooperation
- Active Listening
- Effective Communication
- Positive Customer Engagement
- Decision-Making
- Cash Handling
- Flexible Hours
- Inventory and Stocking
- Store Organization
- Cash Register Operation
- Store Opening and Closing
- Task Prioritization
- Safety and Cleanliness Standards
- Self Motivation
- Building Customer Loyalty
- Interpersonal Skills
- Analytical Thinking
- Professionalism
- Payment Processing
- Ability to Lift 40 pounds
- Product and Service Sales
- Inventory Management
- Adaptability
Timeline
Customer Service Sales Clerk
Yum Yum Donuts
03.2023 - Current
BANCA Y FINANZAS - CONTABLE
UNIVERSIDAD NACIONAL AUTONOMA MANAGUA
Similar Profiles
Chunyi OonChunyi Oon
Kitchen Assistant at Yum Yum ThaiKitchen Assistant at Yum Yum Thai
Erva IdrisErva Idris
Waitress/Cashier at Yum Yum PizzaWaitress/Cashier at Yum Yum Pizza
Boyun JangBoyun Jang
Food Service Supervisor at Yum Yum BBQFood Service Supervisor at Yum Yum BBQ