Hazelene C. Flood
Charlotte,NC
Summary
To obtain a challenging position which utilizes my strong administrative and organizational skills.
Overview
21
21
years of professional experience
Work History
Operations Accounting Clerk 2
Wells Fargo Bank
01.2020 - Current
- Perform a variety of moderately complex duties, including micr line correction, verifying, posting, adding, computing and matching documents
- Balance customer and other banking transactions
Processing Services Balancer 1
BB&T Bank
01.2015 - 01.2020
- Research, identify and resolve item, entry and/or transaction level outages in all work types to include both paper and electronic items, using computer based reconcilement systems and by implementing accurate and timely resolution in order to avoid negative client impact while providing the Perfect Client experience
- Prepare correction advice notices in a timely, efficient and accurate manner
- Assess priorities and meet deadlines
Transportation Clerk
Menlo Logistics (Temp)
01.2011 - 01.2013
- Manage inbound and outbound loads with comprehensive transportation management tools including: track/trace, customer service, updating information into the system, calling the agent/carriers making sure loads arrive in a timely manner
- Prepare spreadsheets and reports
Accounting Clerk
Federal Reserve Bank
01.2004 - 01.2009
- Case investigation/Resolution and management - Select Adjustment cases allow for resolution upon data entry
- For investigation types, perform data entry
- Resolve accounting to defined automated adjustment system workflows, generating accounting entries or correspondence as applicable
- Team leader, 10 Key by touch, processing documents, trained new associates
- Verify content, packaging and product identification of incoming cash letters, prepare quality control notices, insert control documents, input control totals (non-Electronic Cash letter (ECL)) into computer terminal, release ECL files, etc
- Prepare manifests for each local delivery route and other FRB office, sort cash
Education
Notary Public and Electronic Notary - Certify
Central Piedmont Community College
Charlotte, NCCriminal Justice - Open
Central Piedmont Community College
Charlotte, NCHigh School Diploma -
Grainger High School
Charlotte, NCSkills
- PC
- Calculator
- Fax machine
- Data entry
- Internal customer service
- External customer service
- NCR 7766 proof machine
- Excel
- Word
- PowerPoint
Timeline
Operations Accounting Clerk 2
Wells Fargo Bank
01.2020 - Current
Processing Services Balancer 1
BB&T Bank
01.2015 - 01.2020
Transportation Clerk
Menlo Logistics (Temp)
01.2011 - 01.2013
Accounting Clerk
Federal Reserve Bank
01.2004 - 01.2009
Notary Public and Electronic Notary - Certify
Central Piedmont Community College
Criminal Justice - Open
Central Piedmont Community College
High School Diploma -
Grainger High School
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