Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hazelle Hilario-Yambao

Benicia,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Assistant /Hair Salon Receptionist

1581 Salon & Barber
2021.05 - 2023.10
  • Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
  • Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
  • Assisted salon owner hands on with hair services

Patient Care Technician

DaVita Dialysis Center
2017.08 - 2020.11
  • Administers dialysis treatments and monitors a patient through the treatment process.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Cleaned and disinfected hemodialysis machines, chairs, trays and equipment.
  • Administered medications such as: Heparin, oxygen, anesthetic and saline.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Conducted equipment and safety checks on hemodialysis equipment and supplies.
  • Cleaned and connected to patient access sites including: fistulas, grafts and catheters while following infection control protocols.


Cashier /Retail Sales Associate

Divas Beauty Supply
2016.02 - 2017.08
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases and locate items.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Restocked and organized merchandise in front lanes.

Infant Hearing Screener

Halo Unlimited
2013.09 - 2016.10
  • Improved newborn hearing screening rates by efficiently administering tests and accurately recording results.
  • Established rapport with families, creating a comfortable atmosphere during the hearing screening process.
  • Assisted with database management for patient, billing and appointment information.
  • Liaised with parents to address any concerns or questions regarding their child''s hearing screening results.
  • Contributed to program development by regularly reviewing policies and procedures for effectiveness and compliance with state regulations.
  • Safeguarded patient privacy by strictly adhering to HIPAA guidelines when handling sensitive information.
  • Scheduled follow up for failed screens to support patients' needs.
  • Conducted newborn hearing screenings on infants in nursery and NICU prior to discharge from hospital.
  • Ensured timely completion of all required documentation, facilitating smooth transitions between healthcare providers.
  • Enhanced patient satisfaction by providing compassionate care and clear communication during the screening process.
  • Assisted in training new team members, fostering a collaborative work environment and consistent quality of care.

Education

Certificate of Completion - Cosmetology

Cosmebar
Vallejo, CA
02.2023

CA State Board Certified - Hemodialysis Technician Program

American College of Nursing
Pleasant Hill, CA
05.2016

High School Diploma -

Vallejo High School
Vallejo, CA
06.2012

Skills

  • Direct patient care
  • Strong Organization
  • Maintaining cleanliness
  • Appointment Scheduling
  • Front Desk Management
  • Client/ Patient relationship management
  • Record management
  • Client/ Patient scheduling

References

Geonette Lewellyn (former coworker) - 707-980-8709

Jennalyn Robles (former employer) - 707-853-3516

Ronald Dela Torre (former manager) - 707-315-7607

Timeline

Assistant /Hair Salon Receptionist

1581 Salon & Barber
2021.05 - 2023.10

Patient Care Technician

DaVita Dialysis Center
2017.08 - 2020.11

Cashier /Retail Sales Associate

Divas Beauty Supply
2016.02 - 2017.08

Infant Hearing Screener

Halo Unlimited
2013.09 - 2016.10

Certificate of Completion - Cosmetology

Cosmebar

CA State Board Certified - Hemodialysis Technician Program

American College of Nursing

High School Diploma -

Vallejo High School
Hazelle Hilario-Yambao