Open To Work
Hazem Qaisieh
Pflugerville,TX
Work Preference
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Deployment Technician
GTS
Austin, TX
04.2024 - Current
- Conducted regular reviews of deployed systems, identifying areas for optimization or enhancement.
- Received assets and moved equipment within or between facilities.
- Worked closely with project managers to develop accurate timelines and resource allocation plans for successful deployments.
- Provided comprehensive training to end-users, increasing user satisfaction and productivity.
- Contributed to streamlined communication between stakeholders by serving as a central point of contact during the deployment process.
Field Technician
AT&T
Pflugerville, TX
08.2023 - 02.2024
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX05.2021
Skills
- Remote Support
- Operating System Knowledge
- Software Installation
- Network configuration
- Hardware Installation
- Wireless Networking
- IT Infrastructure
- Backup and recovery
Certification
- TREC License - feb 2023
Languages
Arabic
Professional Working
English
Full Professional
Timeline
Deployment Technician
GTS
04.2024 - Current
Field Technician
AT&T
08.2023 - 02.2024
High School Diploma -
Hendrickson High School