TERESA MENDOZA
City of San Jose
Gilroy,United States
15
years of professional experience
Professional in law enforcement support, prepared to maintain and organize critical records with precision. Offers extensive experience in documentation and data management, ensuring information accuracy and confidentiality. Strong focus on teamwork and adaptability, reliably meeting evolving operational needs with attention to detail and consistency.
Work History
Police Data Specialist II
2 Years 6 Months- Managed warrant tracking system, enabling officers to execute arrests promptly and effectively.
- Facilitated smooth operations during audits by maintaining organized records accessible for review at a moment''s notice.
- Provided exceptional customer service while assisting walk-in visitors with inquiries regarding police records and services.
- Processed and maintained police records using database management systems.
Wire Operations Representative II
5 Years 10 Months- Oversaw daily money transfer operations, ensuring compliance with regulatory standards and internal policies.
- Handled sensitive customer information with discretion, maintaining confidentiality at all times.
- Identified potential fraudulent activities and reported them to management, contributing to the security of client funds.
Lead Teller
6 Years 4 Months- Supervised daily operations, ensuring compliance with banking regulations and policies.
- Trained and mentored new tellers on customer service protocols and transaction processing.
- Implemented process improvements that enhanced efficiency in cash handling and transaction accuracy.
- Resolved complex customer inquiries, fostering strong relationships through exceptional service delivery.
Education
Bachelor of Arts - Criminal Justice Studies
Skills
Time management
Attention to detail
Task prioritization
Recordkeeping skills
Timeline
Police Data Specialist II
City of San Jose
03.2024 - CurrentRead More
Wire Operations Representative II
Heritage Bank Of Commerce
05.2018 - 03.2024Read More
Lead Teller
Wells Fargo Bank, N.A.
01.2012 - 05.2018Read More
San Francisco State University
Bachelor of Arts from Criminal Justice Studies
Read More