Summary
Overview
Work History
Education
Skills
Timeline
Generic

Healishia Downing

Avondale,AZ

Summary

Meticulous administrative professional with extensive experience supporting high-velocity human service operations through documentation, records management, electronic communication, and interagency coordination.

Overview

6
6
years of professional experience

Work History

Children's Ministry Assistant

Church At Litchfield Park
Litchfield Park, Arizona
06.2023 - Current
  • Facilitated supervision of children during service, promoting a positive environment.
    Engaged in communication with parents and leaders to enhance collaboration.
    Supported classroom organization and managed volunteers to optimize operations.

Direct Support Professional

Arizona Autism
Phoenix, Arizona
05.2025 - 11.2025
  • Maintained electronic documentation and service records for efficient access and tracking.
    Communicated with families to provide updates and address concerns.
    Completed reports to ensure compliance with individualized plans.
    Followed individualized plans to deliver tailored services and support.

Direct Support Professional

Redwood Family Care Network
Phoenix , AZ
10.2024 - 05.2025

Documented and maintained medication records to ensure accurate and up-to-date information.
Coordinated daily operations to enhance workflow efficiency.
Communicated with supervisors to address operational challenges and provide updates.
Assisted in inventory management, ensuring optimal stock levels.

Extended Day Aide

Litchfield Elementary School District
, AZ
06.2024 - 10.2024
  • assisted after-school program functions, attendance tracking, student well-being, classroom management

Residential Service Provider

Streetlight USA
Phoenix, Arizona
06.2023 - 03.2024
  • Reviewed and maintained electronic records for medication and incident reports.
    Collaborated with supervisors to uphold documentation standards.
    Streamlined incident reporting processes to promote timely interventions.
    Monitored electronic records for compliance with regulatory requirements.

Collections Technician

American Red Cross
03.2022 - 09.2022
  • Ensured thorough maintenance of donor documentation for regulatory adherence.
    Delivered high-quality customer service, addressing inquiries promptly.
    Supported equipment handling and inventory management to facilitate smooth operations.
    Adhered strictly to safety procedures to protect staff and equipment.

Case Aide

Arizona Department of Child Safety
Phoenix, Arizona
08.2020 - 02.2022
  • Compiled comprehensive shift reports to document medical concerns and operational issues.
    Ensured electronic records were accurately maintained for regulatory compliance.
    Executed intake documentation and inventory processes to optimize workflow.
    Collaborated with hospitals, investigators, foster families, and group homes for effective coordination of care.
    Organized scanning and management of documents for streamlined access and retrieval.
    Monitored inventory levels to maintain sufficient stock for operations.
    Conducted staff training sessions on essential protocols and procedures.
    Oversaw overnight operations independently, maintaining high standards of care.

Education

CDL License -

Roadmaster Drivers School of Phoenix
Phoenix, AZ

Phlebotomy -

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ

High School Diploma -

Phoenix Christian Preparatory School
Phoenix

Skills

  • Child supervision
  • Classroom management
  • Behavioral support
  • Electronic documentation
  • Compliance reporting
  • Family communication
  • Administrative
  • Operations
  • Professional
  • Problem solving

Timeline

Direct Support Professional

Arizona Autism
05.2025 - 11.2025

Direct Support Professional

Redwood Family Care Network
10.2024 - 05.2025

Extended Day Aide

Litchfield Elementary School District
06.2024 - 10.2024

Children's Ministry Assistant

Church At Litchfield Park
06.2023 - Current

Residential Service Provider

Streetlight USA
06.2023 - 03.2024

Collections Technician

American Red Cross
03.2022 - 09.2022

Case Aide

Arizona Department of Child Safety
08.2020 - 02.2022

CDL License -

Roadmaster Drivers School of Phoenix

Phlebotomy -

Maricopa Community Colleges, Gateway Community College

High School Diploma -

Phoenix Christian Preparatory School
Healishia Downing