Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
11
11
years of professional experience
Work History
Children's Ministry Assistant
St. Joseph Husband of Mary Roman Catholic Church
08.2023 - Current
Created and maintained safe and nurturing environment for children.
Recruited and trained volunteers and staff in care of children and facility procedures.
Supervised children from age 3years to 12 years.
Worked with directors and board members to develop lesson plans and special events for children.
Monitored class of 12 or more children for 1 hours daily. x2 sessions
Skilled with care and specific needs of physically handicapped or disabled children.
Assisted with organizing religious activities and services.
Participated in religious ceremonies and events.
Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
Attended meetings with religious leaders.
Maintained religious records and documents of the Children
Oversee the Catechesis of the Good Shepherd religious ed program
A Catechist
Team Leader
Follett Bookstore
07.2022 - 09.2024
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Greeted customers entering store and responded promptly to customer needs.
Performed store opening and closing. Store key holder and had to get change from safe to put in registers
Assisted customers by answering questions and fulfilling requests
Did mark ups and mark downs.
Checked in incoming books and merchandise and got ready to put out on shelves
Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Operated POS cash register and equipment to collect payments.
Pulled and processed mail orders. Packed items and put mailing labels on for UPS to pick up.
Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Set up new sales displays each week with fresh merchandise.
Volunteer Catechist
St. Joseph husband of Mary's Roman Catholic Church
05.2013 - 08.2023
Instilled biblical concepts by creating lesson plans to support church-approved curriculum
Prepared and delivered weekly Bible lessons to small groups
Implemented creative learning resources, educational plays, and skits
Assigned homework to students to support concepts learned in class
Contributed to increasing Sunday school resources through church fundraising events
Built strong connections with parish leadership, working collaboratively towards shared goals related to faith formation within the community.
Prepared and oversaw 4 weekly bible lessons 30 participants.
Laundry Aide
Mom and Pop's Dry Cleaners
01.2015 - 04.2020
Helped resolve urgent customer and business situations with quick delivery of linens
Restocked and organized clean linens to support housekeepers
Managed high-volume customer orders through efficient sorting and coding of items
Prepared loads for processing, sorting piles into like colors and types
Kept adequate inventory of supplies on-hand and organized and reported shortages to management
Sales Associate
Terrible Herbst
10.2018 - 04.2019
Created great customer experiences with personalized sales support
Handled issues professionally to company standards
Helped customers navigate store, complete sales and process returns
Used feedback from customers and personal observations to better capitalize on sales opportunities
Rotated stock using clearance markdowns and special sales promotions
Education
High School Diploma -
Harcourt Learning Direct
Pennsylvania, PA
05.2001
Skills
Ambitious
Written communication
Customer service
Creative
Motivated
Focused
Biblical teaching
Child Safety Protocols
Parent Communication
Age-Appropriate Activities
Curriculum Planning
Special Needs Support
Timeline
Children's Ministry Assistant
St. Joseph Husband of Mary Roman Catholic Church
08.2023 - Current
Team Leader
Follett Bookstore
07.2022 - 09.2024
Sales Associate
Terrible Herbst
10.2018 - 04.2019
Laundry Aide
Mom and Pop's Dry Cleaners
01.2015 - 04.2020
Volunteer Catechist
St. Joseph husband of Mary's Roman Catholic Church
05.2013 - 08.2023
High School Diploma -
Harcourt Learning Direct
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