VICTORIA ROMERO
Las Vegas,NV
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
11
11
years of professional experience
Work History
Children's Ministry Assistant
St. Joseph Husband of Mary Roman Catholic Church
08.2023 - Current
- Created and maintained safe and nurturing environment for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Supervised children from age 3years to 12 years.
- Worked with directors and board members to develop lesson plans and special events for children.
- Monitored class of 12 or more children for 1 hours daily. x2 sessions
- Skilled with care and specific needs of physically handicapped or disabled children.
- Assisted with organizing religious activities and services.
- Participated in religious ceremonies and events.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Attended meetings with religious leaders.
- Maintained religious records and documents of the Children
- Oversee the Catechesis of the Good Shepherd religious ed program
- A Catechist
Team Leader
Follett Bookstore
07.2022 - 09.2024
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Greeted customers entering store and responded promptly to customer needs.
- Performed store opening and closing. Store key holder and had to get change from safe to put in registers
- Assisted customers by answering questions and fulfilling requests
- Did mark ups and mark downs.
- Checked in incoming books and merchandise and got ready to put out on shelves
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Operated POS cash register and equipment to collect payments.
- Pulled and processed mail orders. Packed items and put mailing labels on for UPS to pick up.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Set up new sales displays each week with fresh merchandise.
Volunteer Catechist
St. Joseph husband of Mary's Roman Catholic Church
05.2013 - 08.2023
- Instilled biblical concepts by creating lesson plans to support church-approved curriculum
- Prepared and delivered weekly Bible lessons to small groups
- Implemented creative learning resources, educational plays, and skits
- Assigned homework to students to support concepts learned in class
- Contributed to increasing Sunday school resources through church fundraising events
- Built strong connections with parish leadership, working collaboratively towards shared goals related to faith formation within the community.
- Prepared and oversaw 4 weekly bible lessons 30 participants.
Laundry Aide
Mom and Pop's Dry Cleaners
01.2015 - 04.2020
- Helped resolve urgent customer and business situations with quick delivery of linens
- Restocked and organized clean linens to support housekeepers
- Managed high-volume customer orders through efficient sorting and coding of items
- Prepared loads for processing, sorting piles into like colors and types
- Kept adequate inventory of supplies on-hand and organized and reported shortages to management
Sales Associate
Terrible Herbst
10.2018 - 04.2019
- Created great customer experiences with personalized sales support
- Handled issues professionally to company standards
- Helped customers navigate store, complete sales and process returns
- Used feedback from customers and personal observations to better capitalize on sales opportunities
- Rotated stock using clearance markdowns and special sales promotions
Education
High School Diploma -
Harcourt Learning Direct
Pennsylvania, PA05.2001
Skills
- Ambitious
- Written communication
- Customer service
- Creative
- Motivated
- Focused
- Biblical teaching
- Child Safety Protocols
- Parent Communication
- Age-Appropriate Activities
- Curriculum Planning
- Special Needs Support
Timeline
Children's Ministry Assistant
St. Joseph Husband of Mary Roman Catholic Church
08.2023 - Current
Team Leader
Follett Bookstore
07.2022 - 09.2024
Sales Associate
Terrible Herbst
10.2018 - 04.2019
Laundry Aide
Mom and Pop's Dry Cleaners
01.2015 - 04.2020
Volunteer Catechist
St. Joseph husband of Mary's Roman Catholic Church
05.2013 - 08.2023
High School Diploma -
Harcourt Learning Direct
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