Summary
Overview
Work History
Education
Skills
Timeline
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Alexa Gonzalez

Harlingen,Texas

Summary

Dependable worker with experience as a Customer Service Representative and Youth Leader, so it is easy to care and relate to people of all ages. Approachable and kind while also being professional and organized. Hardworking, selfless, observant and detail-oriented. Motivated to continue to learn and grow while performing as well as possible with the experience had and experience that will be gained.

Overview

7
7
years of professional experience

Work History

Children's Ministry Assistant

First Baptist Church Bryan
Bryan, Texas
02.2024 - 05.2024
  • Created a safe environment for children by enforcing rules and regulations in the classroom setting.
  • Assisted in developing and implementing creative activities for children of all ages.
  • Organized weekly Sunday School classes and other special events.
  • Greeted families on Sunday mornings with warm hospitality before services began.

Youth Leader

Boys And Girls Club Of Harlingen
Harlingen, TX
06.2022 - 08.2023
  • Developed and implemented engaging activities for youth to build social, emotional, and physical skills
  • Created safe and trusting environment for youth to express themselves freely without fear of judgement or ridicule
  • Organized various outings to allow children to be more engaged and excited
  • Worked with 20 children daily alone, having to constantly be alert and create fun activities for groups and individuals.

Customer Service Representative

Uhaul Moving And Storage
Harlingen, TX
06.2022 - 08.2022
  • Provided excellent customer service to resolve customer complaints in timely manner
  • Assisted customers with product selection, ordering, reservations, billing, and technical support
  • Set up and activated customer accounts
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
  • Had 10-20 interactions in person and over phone daily in short periods of time.

Babysitter

Denise Sanchez
Harlingen, TX
05.2017 - 07.2019
  • Prepared food and fed children lunch and snacks before main meals
  • Conducted fun, engaging, and age-appropriate activities for children
  • Monitored children's activities during playtime and cleaned dining areas after meals
  • Kept toys and play areas neat, clean, and organized.

Education

Bachelor of Science - Sociology

Texas A&M University
05.2025

High School Diploma -

Harlingen High School
06.2021

Skills

  • Complaint Resolution
  • Multitasking
  • Creative
  • Patience
  • Listening
  • Verbal communication
  • Organization
  • Teamwork
  • Dependability
  • Adaptability

Timeline

Children's Ministry Assistant

First Baptist Church Bryan
02.2024 - 05.2024

Youth Leader

Boys And Girls Club Of Harlingen
06.2022 - 08.2023

Customer Service Representative

Uhaul Moving And Storage
06.2022 - 08.2022

Babysitter

Denise Sanchez
05.2017 - 07.2019

Bachelor of Science - Sociology

Texas A&M University

High School Diploma -

Harlingen High School

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Alexa Gonzalez