Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heath Koons

Vancouver,WA

Summary

Experienced Field Service Technician with proficiency in diagnostic testing, troubleshooting procedures, and equipment maintenance. Committed to ensuring safety compliance and optimal machine operation.

Overview

17
17
years of professional experience

Work History

Field Service Technician

CSC ServiceWorks
Portland, Oregon
09.2025 - Current
  • Diagnosed technical issues and provided effective on-site solutions for equipment malfunctions.
  • Executed on-site installation, routine maintenance, and minor repairs for systems.
  • Conducted regular maintenance on coin-operated machines to ensure optimal operation.
  • Disassembled defective machines for parts repair or replacement to restore functionality.

HK Innovated solutions

Self-employeed
Riverside, California
05.2022 - 02.2024
  • Promptly identified customer needs to enhance service delivery.
  • Resolved issues through knowledgeable and friendly assistance, promoting high customer satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

Equipment Specialist

Cox Construction
Cypress, California
07.2009 - 03.2022
  • Managed equipment inventory for construction projects and ensured availability.
  • Inspected equipment regularly to ensure compliance with safety standards.
  • Coordinated with team members to ensure timely equipment availability for construction projects.
  • Collaborated with teams to streamline equipment usage across job sites.
  • Supported troubleshooting efforts to resolve equipment malfunctions promptly.

Education

High School Diploma -

Heritage High Scool
Vancouver, WA
06-2007

Skills

  • Diagnostic testing
  • Equipment maintenance
  • On-site installation
  • Troubleshooting procedures
  • Machine disassembly
  • Customer relationship management
  • Field service operations
  • Inventory management
  • Safety compliance
  • Problem solving
  • Courteous and professional

Timeline

Field Service Technician

CSC ServiceWorks
09.2025 - Current

HK Innovated solutions

Self-employeed
05.2022 - 02.2024

Equipment Specialist

Cox Construction
07.2009 - 03.2022

High School Diploma -

Heritage High Scool
Heath Koons