Heath Rutt
Golden,CO
Summary
Dedicated security and customer service professional with over 25 years of experience supporting federal operations, document verification, identity validation, customer service, and regulatory compliance. Six years assigned to the U.S. Department of State Passport Agency, providing diplomatic security, visitor screening, access control, and protection of federal personnel and facilities. Marine Corps veteran with an Associate of Applied Science in Medical Science and extensive experience handling sensitive information, maintaining confidentiality, and serving diverse populations. Recognized for professionalism, attention to detail, integrity, and sound judgment.
Overview
41
41
years of professional experience
Work History
Police Officer
Colorado Rangers Law Enforceement Shared Reserve
, Colo
11.2025 - Current
- Enforced laws and regulations, ensuring community compliance and safety.
- Investigated suspicious activities, persons, and vehicles to maintain community safety.
- Engaged with community members to build trust and gather insights on local issues.
- Prepared detailed incident reports to document findings for follow-up actions.
- Researched relevant case law to support investigations and ensure compliance with legal standards.
Armed Diplomatic Security Officer /Security Site Supervisor
Inter-Con Security Systems, Inc.
Pasadena, California
03.2019 - Current
- Protect sensitive government facilities, employees, and classified information.
- Supervised security personnel and coordinated daily operations to enhance overall security effectiveness.
- Delivered security services to ensure smooth daily passport operations for U.S. Department of State.
- Verified government-issued identification to ensure authorized access. and authorize visitor access.
- Screened thousands of applicants and visitors, ensuring high standards of customer service.
- Respond to alarms, emergencies, and security incidents.
- Prepare detailed incident reports and documentation.
- Monitor CCTV and electronic security systems.
- Ensure compliance with Department of State security policies.
- Work effectively with Passport Specialists, federal employees, contractors, and the public.
Slot Service Supervisor
Pinnacle Entertainment Inc.
Black Hawk, Colorado
06.2014 - 03.2019
- Managed daily operations and scheduling to ensure seamless service delivery.
- Supervised 20 employees, fostering a collaborative team environment.
- Resolved customer concerns, ensuring compliance with regulatory standards.
- Balanced cash accountability and financial transactions.
- Verified documentation and maintained accurate operational records.
Patient Service Technician Specialist
Laboratory Corporation of America (LabCorp)
Lakewood, Colorado
11.2006 - 04.2017
- Delivered outstanding customer service, enhancing patient experience and satisfaction.
- Verified patient identification at reception desk.
- Ensured HIPAA compliance and confidentiality.
- Maintained accurate documentation to support efficient patient care and compliance.
- Processed confidential patient records to ensure secure handling of sensitive information
Inbound Supervisor
United Parcel Service, UPS
Commerce City, Colorado
07.2007 - 07.2012
- Led team of 13 employees to achieve operational goals.
- Trained and mentored employees to enhance skills and improve team capabilities.
- • Coordinated daily operations to ensure smooth workflow and meet production targets.
- Ensured quality standards and operational efficiency
Phlebotomist
Kaiser Permanente
Denver, Colorado
01.2002 - 07.2012
- Verified patient identity prior to procedures.
- Assisted diverse patient populations with professionalism, enhancing patient experience and comfort.
- Maintained confidentiality of patient information in compliance with regulations, safeguarding patient trust.
- Processed medical records and documentation to support accurate patient care.
Infantry /Motor Transport Operator
United States Marine Corps
09.1985 - 04.1997
- Served in military for 11 years
- Led Marines during critical missions, ensuring effective execution under pressure
- Maintained accountability for personnel and equipment, enhancing operational readiness
- Completed extensive leadership and security training, preparing for diverse operational challenges
- Operated under strict federal regulations and procedures
Education
Associate of Applied Science - Criminal Justice
Arapahoe Community College / Colorado Rangers
Littleton, CO11-2025
Associate of Applied Science - Medical Assitant
Pima Medical Institute
Denver, CO01-2002
Skills
- federal security procedures
- passport and identity verification support
- access control and visitor screening
- document review and verification
- regulatory compliance
- records management
- customer service and public assistance
- report writing
- problem solving and conflict resolution
- interviewing and communication
- Microsoft Office Suite team leadership
- time management
- confidential information handling
Timeline
Police Officer
Colorado Rangers Law Enforceement Shared Reserve
11.2025 - Current
Armed Diplomatic Security Officer /Security Site Supervisor
Inter-Con Security Systems, Inc.
03.2019 - Current
Slot Service Supervisor
Pinnacle Entertainment Inc.
06.2014 - 03.2019
Inbound Supervisor
United Parcel Service, UPS
07.2007 - 07.2012
Patient Service Technician Specialist
Laboratory Corporation of America (LabCorp)
11.2006 - 04.2017
Phlebotomist
Kaiser Permanente
01.2002 - 07.2012
Infantry /Motor Transport Operator
United States Marine Corps
09.1985 - 04.1997
Associate of Applied Science - Criminal Justice
Arapahoe Community College / Colorado Rangers
Associate of Applied Science - Medical Assitant
Pima Medical Institute