Heather Adams
CAPE CORAL,Florida
Summary
Licensed Massage Therapist with 30 years of experience and continuing education. Upholds moral ethics and maintains excellent client relationships.
Contributes to a supportive team environment to advance massage skills and education. Dedicated to promoting health, healing, and well-being through Therapeutic Massage Modalities
Overview
34
34
years of professional experience
Work History
Massage Therapist
Self Owned Massage And Bodywork Business
12.1994 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Educated clients on benefits of massage and recommended home care techniques.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
Home Health Caregiver
Home Instead Senior Care
03.2022 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
Office Manager/Vice President
American Finishing, Inc.
08.2010 - 03.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Vice President
American Streetside Products, Inc.
08.2010 - 03.2013
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Represented organization at industry conferences and events.
Office Manager/Front Desk
La Mesa RV
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Legal Assistant
Coward, Hicks & Siler PA
09.2007 - 05.2008
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Conducted Title searches on real estate property.
Cashier/ Inventory
University Of Arizona Medical Bookstore
08.1990 - 05.1993
Driver
Western Carolina University
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Driver
Classic Tours and Transportation
08.1992 - 05.1994
Massage Therapist
South Seas Resort And Salon
Massage Therapist
Tween Waters Resort
Massage Therapist
Sanibel Day Spa
Massage Therapist
Spada Day Spa
Massage Therapist
Esterra Salon And Spa
Massage Therapist
Mels Chiropractic
Education
Practical Nurse
Cape Coral Technical College
Cape Coral, FL10.2024
General Ed
Florida SouthWestern State College
Fort Myers, FLMassage Therapy
Desert Institute of Healing Arts
Tucson, AZ12.1994
General Ed
Western North Carolina University
Cullowhee, NCExercise And Sports Science
University of Arizona
Tucson, AZSkills
- Lymphatic Drainage
- Prenatal Massage
- Geriatric Massage
- Pediatric Massage
- Range of Motion Improvement
- Hydrotherapy / Vichy Room Treatments
- Body / Cellulite Treatments
- Sports Massage
- Chair Massage
- Neuromuscular Therapy
- Aromatherapy
- Trigger Point Massage
- Hot Stone Massage
- Swedish Massage
- Myofascial Release
- Deep Tissue Massage
Education and Training
- Cape Coral Technical College, Practical Nursing Program, 2024 Current
- Florida Southwestern State College, Nursing Pre-Reqs, 2021
- Zeal Technical Institute, Licensed Phlebotomist, Fort Myers, FL, 2021
- Captain's License/U.S Coast Guard Course, 2017
- Continuing Education for Requirements for Massage Therapy Licensing & National Boards Certification, 1994-2024, (AZ, FL, NC)
- Quick Books Course Completion, 2012
- Desert Institute of the Healing Arts (a.k.a. Cortiva Institute), Licensed Massage Therapist, Tucson, Arizona, 1994
- University of Arizona, Exercise and Sports Science, 1990-1993
- Western Carolina University, Cullowhee, North Carolina, 1986-1988
- Cullowhee High School, Cullowhee, North Carolina, 1982-1986
Timeline
Home Health Caregiver
Home Instead Senior Care
03.2022 - Current
Office Manager/Vice President
American Finishing, Inc.
08.2010 - 03.2013
Vice President
American Streetside Products, Inc.
08.2010 - 03.2013
Legal Assistant
Coward, Hicks & Siler PA
09.2007 - 05.2008
Massage Therapist
Self Owned Massage And Bodywork Business
12.1994 - Current
Driver
Classic Tours and Transportation
08.1992 - 05.1994
Cashier/ Inventory
University Of Arizona Medical Bookstore
08.1990 - 05.1993
Office Manager/Front Desk
La Mesa RV
Driver
Western Carolina University
Massage Therapist
South Seas Resort And Salon
Massage Therapist
Tween Waters Resort
Massage Therapist
Sanibel Day Spa
Massage Therapist
Spada Day Spa
Massage Therapist
Esterra Salon And Spa
Massage Therapist
Mels Chiropractic
Practical Nurse
Cape Coral Technical College
General Ed
Florida SouthWestern State College
Massage Therapy
Desert Institute of Healing Arts
General Ed
Western North Carolina University
Exercise And Sports Science
University of Arizona
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