Heather Ahern
Indian Trail,NC
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Recent graduate with foundational knowledge in Medical Terminology and Anatomy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Stay-at-Home Parent
Stay-At-Home-Parent
12.2013 - Current
- Effectively coordinated my daughter’s care following her learning disability diagnosis by scheduling all specialist appointments and actively participating in her IEP meetings to advocate for her needs
- Demonstrated empathy and understanding while supporting my daughter’s educational and emotional development through ongoing collaboration with teachers and specialists
- Managed multiple aspects of my daughter's healthcare and education, ensuring timely appointments, follow-ups, and communication with professionals
- Developed solutions to address challenges related to my daughter's learning disability, working closely with educators and healthcare providers to implement personalized strategies
- Highly skilled in multitasking and problem solving, with track record of successfully managing household operations
- In partnership with neighborhood HOA staff, I acted as event planner for several holiday gatherings in our subdivision, My responsibilities included the coordination of food, activities decorations and cleanup crew.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
Support specialist, Aid, Administrative Assistant
Continuing Developmental Services
11.2006 - 12.2013
- Implementation of Valued Outcome Plans for Clients Including; Medication Certification, Certified in CPR, First Aid, AED, SCIP-R, Medical Administration, Van Certified (Blemish-free license)
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Proofread and edited documents for accuracy and grammar.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Paraprofessional/Support
Monroe Boces #1
07.2001 - 11.2006
- Implementation of Individualized Service Plans ISP's Including; -Life skill building, hygiene, personal independence, nutrition, behavior modification techniques, Coping skills, working on objectives Training -Autism Behavior Analysis -SCIP Training Organized numerous fundraiser's for special needs families Volunteer work - Special Olympics
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Merchant Representative
Trade Secret
05.2001 - 07.2001
- Customer service, Inventory, appointment setting, sales, reception Increased overall store sales by 3%
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Associate Stylist
Hairzoo
06.2000 - 05.2001
- Hair Stylist Goldwell color certified Sales, inventory, Customer service
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
High School Diploma -
Fairport Senior High School
Fairport, NY06-2000
No Degree - Medical Billing And Coding
South Piedmont Community College
Roxboro, NC02-2025
NYS License in Cosmetology - undefined
Monroe Career Center
01.2000
Skills
- Cultural Awareness
- Maintenance & Repair
- Networking
- Dependable and Responsible
- Leadership
- Team building
- MS Office
- Critical Thinking
- Active Listening
- Google Drive
- Task Prioritization
- Data Entry
- Microsoft Office
- Organization
References
Available upon request
Certification
- NC Drivers license, c
- NYS Cosmetology License, Expired
Community
- Special Olympics Volunteer
- Galisano fundraising drives
- Public television fundraiser (WXXI)
Timeline
Stay-at-Home Parent
Stay-At-Home-Parent
12.2013 - Current
Support specialist, Aid, Administrative Assistant
Continuing Developmental Services
11.2006 - 12.2013
Paraprofessional/Support
Monroe Boces #1
07.2001 - 11.2006
Merchant Representative
Trade Secret
05.2001 - 07.2001
Associate Stylist
Hairzoo
06.2000 - 05.2001
NYS License in Cosmetology - undefined
Monroe Career Center
- NC Drivers license, c
- NYS Cosmetology License, Expired
High School Diploma -
Fairport Senior High School
No Degree - Medical Billing And Coding
South Piedmont Community College
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