Heather Ahmed

• Welcomed clients arriving for appointments.
• Fostered friendly, warm, and exceptional customer experience.
• Analyzed skin condition and made appropriate product recommendations.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Sterilized equipment for patient treatments.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Advised clients on proper home-care regimens.
• Provided clients with knowledge of all cosmetic services being provided.
• Assisted in developing monthly promotional campaigns to attract new clients.
• Stocked treatment rooms with proper supplies.
• Recommended retail products for at-home use.
• Educated patients on treatment options.
• Performed consultations for patients before scheduling treatments.
• Discussed procedures and treatment options with clients.
• Educated guests on current promotions, events and services within store or salon.
• Explained benefits of skin care products to clients.
• Executed laser hair removal and microdermabrasion procedures.
• Informed guests of appropriate products available to increase retail sales.
• Performed special anti-oxidant, acne, and microdermabrasion facial services.
• Developed individualized, therapeutic skin care programs.
• Recommended and performed microdermabrasion, peels and laser treatments.
• Resolved customer complaints and facilitated conflict resolutions.
• Handled busy schedules and stayed on top of key deadlines.
• Created repeat business by developing long-term relationships with regular customers.
• Cleansed, exfoliated and moisturized customer skin.
• Reinforced customer selections by reviewing use and benefits of chosen products.
• I currently use Infini , cool peel, clear and brilliant, hydrafacial, Photo IPL and laser hair removal.

• Welcomed clients arriving for appointments.
• Fostered friendly, warm, and exceptional customer experience.
• Analyzed skin condition and made appropriate product recommendations.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Sterilized equipment for patient treatments.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Advised clients on proper home-care regimens.
• Provided clients with knowledge of all cosmetic services being provided.
• Assisted in developing monthly promotional campaigns to attract new clients.
• Stocked treatment rooms with proper supplies.
• Recommended retail products for at-home use.
• Educated patients on treatment options.
• Performed consultations for patients before scheduling treatments.
• Discussed procedures and treatment options with clients.
• Educated guests on current promotions, events and services within store or salon.
• Explained benefits of skin care products to clients.
• Executed laser hair removal and microdermabrasion procedures.
• Informed guests of appropriate products available to increase retail sales.
• Performed special anti-oxidant, acne, and microdermabrasion facial services.
• Developed individualized, therapeutic skin care programs.
• Recommended and performed microdermabrasion, peels and laser treatments.
• Resolved customer complaints and facilitated conflict resolutions.
• Handled busy schedules and stayed on top of key deadlines.
• Created repeat business by developing long-term relationships with regular customers.
• Cleansed, exfoliated and moisturized customer skin.
• Reinforced customer selections by reviewing use and benefits of chosen products.
• Equipment used...lam probe, Thermage , Fraxel

Provide Customized facial treatments and chemical peels. I operated ND yag laser for laser hair removal and BBL treatments.

• Analyzed skin condition and made appropriate product recommendations.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Advised clients on proper home-care regimens.
• Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.