Heather Aldridge
Phil Campbell,AL
Summary
With extensive experience at Pilgrim's, I am a professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
11
11
years of professional experience
Work History
Clerk/Laborer
Pilgrim's
Russellville AL
07.2021 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Followed instructions and safety protocols to prevent accidents and injuries.
Caregiver
Veterans Administration
Phil Campbell, AL
03.2020 - 06.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Pawnbroker
Alabama Super Pawn
Sheffield, AL
02.2018 - 03.2020
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on [Type] items after closely inspecting item values, collecting payments or tangible property as collateral.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
Assistant Manager
JACK'S FAMILY RESTAURANTS INC.
Russellville AL
01.2015 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
Burger King
Russellville AL
04.2014 - 01.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
Northwest Shoals Community College
Phil Campbell, AL05-2019
Skills
- Administrative tasks
- Prioritization
- Document management
- Spreadsheet development
- Scanning and copying
- Multitasking
- File and database management
Timeline
Clerk/Laborer
Pilgrim's
07.2021 - Current
Caregiver
Veterans Administration
03.2020 - 06.2021
Pawnbroker
Alabama Super Pawn
02.2018 - 03.2020
Assistant Manager
JACK'S FAMILY RESTAURANTS INC.
01.2015 - 02.2018
Assistant Manager
Burger King
04.2014 - 01.2015
GED -
Northwest Shoals Community College