Heather Alvarado
Shirley,NY
Summary
Patient-focused CNA/Medical Asistant with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
3
3
years of professional experience
Work History
Medical Asisstant
Home Care Services
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
CNA
Home Care Services
01.2021 - 01.2022
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
Certificate - Medical Assisting/ Phlebotomy
Hunter Business School
Medford, NY12.2023
Certificate - CNA
Northshore Career Training Institute
Ronkonkoma, NY09.2020
High School Diploma -
Longwood Senior High School
Middle Island, NY06.2018
Skills
- Reliable team player
- Lab equipment calibration
- Patient-focused care
- Phlebotomy
- Vital Signs Documentation
- Routine Laboratory Testing
- Behavior redirection
- Safety Precautions
- Home Care Aide
- Feeding assistance expert
- Companionship and emotional support
- Heartsaver CPR AED (CPR AED)
- Empathy and Compassionate Care
- Bathing Assistance
Timeline
Medical Asisstant
Home Care Services
03.2023 - Current
CNA
Home Care Services
01.2021 - 01.2022
Certificate - Medical Assisting/ Phlebotomy
Hunter Business School
Certificate - CNA
Northshore Career Training Institute
High School Diploma -
Longwood Senior High School
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