Heather Anderson

Dynamic leader skilled in training and mentoring, with a knack for conflict de-escalation, achieving notable increases in productivity and customer satisfaction.

Proactive with excellent time management skills to multitask while working within deadlines and time constraints. Offering 5+ years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

There are a couple of gaps in employment that need to be addressed as they were due to unforeseen circumstances. In 2018 my son died unexpectedly and it took time for me to learn how to do life in the weight of the sorrow. In mid 2020 my mom was diagnosed with Frontal Temporal Dementia: Behavioral Variant and I became her Guardian and full time care giver, which was the most difficult job I have ever endeavored. She passed last year and I have been settling the estate and finalizing my divorce. Yes, the last few years have been extremely difficult yet I have learned resiliency, humor, grace, and humility and I am ready to start a new chapter. Thank you for your time and consideration.