Heather Baber
Midlothian,VA
Summary
Experienced nursing professional with strong clinical background, exceptional interpersonal skills, and technical expertise. Proficient in EMR charting, medication administration, and interdisciplinary collaboration to enhance patient care and support. Committed to delivering high-quality care while prioritizing efficiency. Dedicated leader focused on optimizing patient outcomes through a combination of quality-driven practices and results-oriented approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Nurse Coordinator
Chippenham Hospital
08.2023 - Current
- Mentored and supervised nursing staff, fostering professional growth and development.
- Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
- Facilitated timely discharge planning by collaborating with patients, families, and healthcare providers.
- Demonstrated commitment to ethical decision-making in all aspects of clinical practice, prioritizing patient safety and wellbeing.
- Certified in TNCC, ENPC, ACLS, BLS, and PALS
Registered Nurse (Emergency Department)
Sentara Obici Hospital
08.2021 - Current
- Compassionate and enthusiastic Registered Nurse in the Emergency Department with over four years of experience in delivering patient-centered care.
- Demonstrating profound experience with critical care scenarios and practical knowledge of trauma skills essential for successful performance in the Emergency Department.
- Received multiple Daisy award nominations and numerous acknowledgements for exponential patient satisfaction, demonstrating my experience and passion for bedside care.
- Certified in ACLS, BLS, and PALS; additionally possess an instructor's certificate in Handle with Care
- Acted as preceptor for nursing students at the end of their programs.
Registered Nurse (Medical Surgical)
Riverside Regional Medical Center
12.2019 - 08.2021
- Ensured patients received optimal care and support in my role as a Registered Nurse on the Medical Surgical floor
- Took on the role of preceptor for new employees and advanced to become a charge nurse on the 22-bed unit during my time at Riverside
- Performed head to toe assessments, administered and managed medications, and followed treatment plans created by the treatment team to promote optimal outcomes.
- Obtained/maintained Basic Life Support certification and stayed current with the latest information and procedures through skills fairs and CBL's.
Service Writer/Office Manager
Brown’s Automotive
01.2017 - 05.2018
- Managed vehicle repairs to provide clients with prompt, efficient service at an affordable cost
- Collaborated with vendors, automotive agencies, and mechanics in creating service tickets, ordering parts, and maximizing value
- Maintained accurate records of business finances.
Customer Service Supervisor
Wawa
04.2016 - 01.2017
- Dedicated to delivering outstanding customer service on a daily basis as the customer service supervisor
- Performed cycle counts, fulfilled orders, and processed deliveries from the warehouse and vendors
- Managed and oversaw the activities of all associates during my shift
- Monitored and facilitated completion of daily tasks for assigned team members, ensuring adherence to schedules and breaks
- Collaborated with team members to fulfill customer orders in the deli section
- Managed cash operations during shift
- Validated cash counts by completing safe counts, ensuring accurate till reconciliation, and stepping in as needed for cashier duties.
Office Assistant
Food Lion
12.2005 - 04.2016
- Managed daily cash transactions with utmost accuracy and accountability
- Executed diverse responsibilities including till balancing, loan completion, and pickup and deposit processing
- Assisted in delivering exceptional customer service across multiple areas of the store including the service desk and registers.
- Enhanced efficiency in handling various financial transactions such as lottery tickets, money orders, western union transfers, and everyday grocery purchases
- Demonstrated commitment and versatility while working for Food Lion over multiple years, transitioning through different roles and ultimately holding an office position.
Presentation Manager
PetSmart
08.2010 - 06.2015
- Maintained store appearance as presentation manager
- Achieved consistent improvement of sales displays through regular planogram updates
- Performed various inventory reports daily utilizing the SAP program.
- Demonstrated versatility in management roles at PetSmart, including responsibilities as pet products and stocking manager.
- Spearheaded the coordination of a 4-member crew in unloading and organizing new inventory from two weekly truck deliveries. Additionally, I oversaw the management of overstocked items and maintained an organized backroom.
- Oversaw a team of 20-30 employees in my role as Manager on Duty (MOD), ensuring smooth daily operations and handling opening/closing tasks efficiently.
- Progressed from cashier to highest hourly management role in 5 years at PetSmart by leveraging hard work and professional growth with support of management team
- Gained hands-on experience at various stores across a continuous 5-year period.
Licensed Practical Nurse
Mature Options
12.2010 - 06.2011
- Provided care for patients on a rotating 12-hour schedule as a home health nurse
- Assisted individuals with activities of daily living such as personal grooming, cooking meals, maintaining cleanliness, and adherence to prescribed medications.
- Incorporated companionship services, supporting patient's transportation needs for appointments as well as facilitating regular outdoor activities to encourage an active way of life.
Server
Applebee’s
03.2008 - 08.2010
- Demonstrated strong commitment to customer satisfaction as a server
- Delivered excellent service by promptly taking orders and establishing rapport with all tables until their departure
- Supported team by participating in morning preparations and evening breakdowns.
- Advanced career progression from hostess to server within 2 years at Applebee's.
Education
Registered Nursing -
ECPI University
10.2019
Licensed Practical Nursing -
Medical Careers Institute
10.2009
Advanced Diploma -
Smithfield High School
06.2004
Skills
- Discharge Planning
- Patient confidentiality
- Clinical Documentation
- Clinical assessment
- Care Coordination
- Quality Improvement
- Ethical Practice
- Nursing Leadership
- Patient Care
- Electronic Charting
- Team Development
- Patient Advocacy
Certification
- Registered Nursing, 11/2019 - Present
- Practical Nursing, 12/2009 - 06/30/2012
Military Service
United States Army Reserves, 10/2004 - 2009, Military Police
Timeline
Clinical Nurse Coordinator
Chippenham Hospital
08.2023 - Current
Registered Nurse (Emergency Department)
Sentara Obici Hospital
08.2021 - Current
Registered Nurse (Medical Surgical)
Riverside Regional Medical Center
12.2019 - 08.2021
Service Writer/Office Manager
Brown’s Automotive
01.2017 - 05.2018
Customer Service Supervisor
Wawa
04.2016 - 01.2017
Licensed Practical Nurse
Mature Options
12.2010 - 06.2011
Presentation Manager
PetSmart
08.2010 - 06.2015
Server
Applebee’s
03.2008 - 08.2010
Office Assistant
Food Lion
12.2005 - 04.2016
Registered Nursing -
ECPI University
Licensed Practical Nursing -
Medical Careers Institute
Advanced Diploma -
Smithfield High School
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