Heather Bailey Russo
Vida Wellness
Dale,TX
9
years of professional experience
1
Certification
Dynamic Massage therapist with 9 years of experience in therapeutic services. I have exceptional client relationship building and administrative skills. I have consistently generated revenue and maintained high client retention. I am an exceptional employee, taking my work seriously , maintain a positive attitude, helping fellow employees and being a leader in the work place.
Work History
Massage Therapist
1 Year 3 Months- Provided therapeutic massage services to enhance client well-being and relaxation.
- Assessed client needs through consultations to tailor treatment plans effectively.
- Utilized many massage techniques, including Swedish, deep tissue, prenatal, sports massage and myofascial release
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Retail sales
Massage Therapist
8 Years 8 Months- Utilized various massage techniques, including Swedish, deep tissue, and sports massage.
- Educated clients on post-treatment care and wellness strategies for optimal results.
- Documented treatment sessions accurately to track client progress and preferences.
- Collaborated with team members on multi packaged services
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfaction and build rapport.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Maintained a consistent retention rate between 34-40%
Education
High School Diploma
Licensed Massage Therapist - Massage Therapy
Skills
Deep tissue massage
Swedish massage
prenatal
sports
hot stone and myofascial release massage
Specializing in Rotator cuff release
neck work
Cupping
Anatomy knowledge
Therapeutic techniques
Reflexology
Physical strength
Administrative skills
Client/practitioner Relationship building
Social Skills
Wellness coaching
Certification
- LMP - Licensed Massage Practitioner
- LMT - Licensed Massage Therapist
- massage therapy License - 2016-2026
- Sports Massage
- Rotator Cuff
- Low Back Pain
- Reflexology
- Headache Essentials
- Maintaining Sexual Ethics: PT 1,2,3
- Piriformis
Timeline
Massage Therapist
Vida Wellness
07.2025 - CurrentRead More
Massage Therapist
Viva Day Spa
08.2017 - 04.2026Read More
William B Travis High School
High School Diploma
Read More
A New Beginning School of Massage
Licensed Massage Therapist from Massage Therapy
Read More