Heather Baltus
Business Development Manager
Scottsdale,AZ
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Business Development Manager
Southern Glazer's Wine And Spirits
Phoenix, AZ
06.2018 - Current
- Worked with 350 existing/static customers to increase purchases of products and services.
- Exceeded supplier growth expectations (6%) by 12-30% year over year.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Devised effective marketing, sales and other promotional initiatives.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Generated new business in new accounts with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Sales Representative
Southern Glazer's Wine And Spirits
Phoenix, AZ
03.2015 - 04.2018
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- managed 16-24 accounts weekly
Team Lead Merchandiser
Blackhawk Network
Phoenix, AZ
02.2013 - 04.2018
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
General Manager
Blockbuster Entertainment
Phoenix, AZ
12.2008 - 03.2010
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Department Manager
Best Buy
Scottsdale, AZ
07.2005 - 12.2008
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Education
Arizona School of Business And Real Estate
Scottsdale, AZ09.2004
High School Diploma -
Kettle Moraine High School
Wales, WI1991
Skills
- Lead Generation
- Project Management
- Profitability Assessments
- Strategic Planning
- Sales Presentation
- Business Development
- Microsoft Office
- Team Collaboration
- Brand Development
- Salesforce platform
Certification
- WSET Level 1 AWARD IN WINES- March 2013
- WSET Level 2 AWARD IN SPIRITS WITH DISTINCTION - October 2021
Accomplishments
License to Lead~ Best Buy
WOLF Female Leadership~ Best Buy
BLAST~Best Buy Leadership and Skills Training
Timeline
Business Development Manager
Southern Glazer's Wine And Spirits
06.2018 - Current
Sales Representative
Southern Glazer's Wine And Spirits
03.2015 - 04.2018
Team Lead Merchandiser
Blackhawk Network
02.2013 - 04.2018
General Manager
Blockbuster Entertainment
12.2008 - 03.2010
Department Manager
Best Buy
07.2005 - 12.2008
Arizona School of Business And Real Estate
High School Diploma -
Kettle Moraine High School
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