Heather Baskett
McKinney,TX
Summary
Insightful professional with many years of sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Agent
LivingWell.Realty
Prosper, TX
02.2020 - Current
- Established new business connections by leveraging cold calling and obtaining client referrals.
- Assisted clients throughout every step of the buying or selling journey.
- Managed the coordination of appointments to showcase properties to potential buyers.
- Prepared estimates of properties' values through comparative market analysis.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Responded promptly to client inquiries via phone or email.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Managed real estate transactions from initiation to closing.
- Maintained current and accurate CRM database of prospective customers.
- Communicated with clients to determine property needs and budget constraints.
Assistant Store Manager
Sur La Table
Dallas, TX
08.2017 - 12.2018
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided training to new employees on company policies and procedures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
Texas State University
San Marcos, TXSkills
- Buyers' agent
- Lead Follow Up
- National Association of Realtors
- Texas licensed real estate agent
- Contract Preparation
- Client management
- Honest and ethical
- CRM software use
- POS Systems
- Customer Service Management
- Friendly and Positive
- Policies and Procedures
- Sales expertise
Affiliations
- Cooking
- Neighborhood Book Club
Certification
- Texas Real Estate Licenses
- Senior Real Estate Specialist
- Accredited Buyer Representative
- Home Evaluation Specialist Designation
Timeline
Real Estate Agent
LivingWell.Realty
02.2020 - Current
Assistant Store Manager
Sur La Table
08.2017 - 12.2018
Texas State University
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