Heather Behof
Cary,IL
Summary
Dynamic and dedicated professional with a strong background in customer service at Target. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Skilled in cash register operations and inventory management, consistently contributing to team success and maintaining a positive work environment. Eager to leverage my attention to detail and willingness to learn in future roles.
Overview
7
7
years of professional experience
Work History
Team Member
Target
Lake Zurich, IL
08.2025 - Current
- Engaged with customers to enhance shopping experience, offering product knowledge and assistance.
- Contributed to team goals by participating in training sessions and sharing best practices with peers.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Barista
Starbucks
Cary, IL
10.2022 - 08.2025
- Delivered exceptional customer service, enhancing overall customer experience and satisfaction.
- Prepared high-quality beverages consistently, adhering to Starbucks standards and recipes.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
- Managed inventory levels effectively, ensuring timely restocking of supplies to meet demand.
- Implemented efficient workflow processes, reducing wait times during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Member
Target
Crystal Lake
06.2019 - 10.2022
- Assisted in stocking shelves and maintaining inventory levels to ensure product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Collaborated with team members to maintain cleanliness and organization in the sales floor area.
- Adapted quickly to changing priorities during peak hours, ensuring smooth store operations.
- Supported promotional activities by setting up displays and organizing merchandise effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Cary Grove High School
Cary, ILSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Willingness to learn
- Multitasking
Timeline
Team Member
Target
08.2025 - Current
Barista
Starbucks
10.2022 - 08.2025
Team Member
Target
06.2019 - 10.2022
High School Diploma -
Cary Grove High School