Heather Bell
Jacksonville,FL
Summary
A results-driven sales performer consistently demonstrating the ability to acquire new customers, manage revenue streams, and maintain strong account relationships. Success in dynamic environments is attributed to continuous monitoring of competitors and thorough market research, enabling responsiveness and positive outcomes. Adept in program management for seamless execution of initiatives, ensuring efficient and effective implementation.
Overview
29
29
years of professional experience
Work History
Independent Sales Director
Thirty One Gifts
01.2014 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Met customers in homes and businesses to discuss and demonstrate products.
- Wrote reports outlining activities and sales.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Achieved or exceeded company-defined sales quotas.
- Built relationships with customers and community to promote long term business growth.
- Developed sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Planned and implemented monthly sales meetings and quarterly sales trainings.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Managed and motivated sales team to increase growth by 32%. Grew sales team to over 200.
- Connected with prospects through trade shows, cold calling and local-area networking.
Salesperson (owner)
Enterprise Specialty Products
01.2012 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Indirect Procurement Manager
PSS World Medical
01.2005 - 01.2012
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Monitored and managed procurement budget to control costs.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Conducted spend analysis to identify cost-saving opportunities.
- Created and maintained portfolio of qualified vendors to expand options.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Negotiated pricing and terms with vendors to secure best value for company, saving the company over $5 million during tenure.
Merchandise Planner
SteinMart Buying Corp
01.2002 - 01.2005
- Identified risks and established opportunities to drive growth and increase profit through effective inventory management.
- Followed up with retail stores with reminders to replenish stock, helping achieve peak inventory levels.
- Generated sales reports and used data to adjust acquisition, assortment and allocation of Men's and Children's clothing.
- Predicted, analyzed and maintained Open to Buy (OTB) and supported buying team on audits and distribution plans.
- Analyzed trends and sales targets to create distribution plans for retail partners.
- Managed and maintained purchase orders and invoices.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Assistant Buyer
SteinMart Buying Corp
01.1996 - 01.2002
- Assisted in the development of merchandise assortments by category
- Optimized sales and gross margins dollars by analyzing, evaluating, and adjusting sales and inventory plans by store
- Analyzed business trends and controlled expenses by implementing markdowns and budget planning for open to buy.
Education
Associates in Arts -
Florida Community College of Jacksonville
Jacksonville, FL06.2000
Skills
- Relationship Management
- Financial Acumen
- Industry Expertise
- Succession Planning
- Strategic Thinking
- Contract Negotiation
- Creativity and Innovation
- Content Development
- Sales management
- Strategic Planning
- Charismatic Leader
- Negotiation
Involvement
- Host Fundraisers for Five Star Veterans, Ronald McDonald House, and Forgotten Angels
- Girl Scout Troop Leader 2010-Present
- Fundraising Committee for Fletcher Band Boosters
- Girl Scout Troop Leader Coach 2010-2016
- PTA VP of Memberships 2010-2012
Awards
- 2023 Reached 500,000 Lifetime Sales Award
- 2017 Top 31 Overall in Recruitment
- 2016 National Conference Speaker at Thirty-One Leader Day
- 2016 Top In State for Sales
- 2014 National Speaker For Women of Distinction for Girl Scouts of Gateway
- Girl Scout Ambassador 2014
- Girl Scout Mentor Award 2013
- Continuing Education Certificate for Influencing Others – Strategies for Tactful Persuasion - 2007
- Continuing Education Effective Business Writing and Grammar - 2008
Timeline
Independent Sales Director
Thirty One Gifts
01.2014 - Current
Salesperson (owner)
Enterprise Specialty Products
01.2012 - Current
Indirect Procurement Manager
PSS World Medical
01.2005 - 01.2012
Merchandise Planner
SteinMart Buying Corp
01.2002 - 01.2005
Assistant Buyer
SteinMart Buying Corp
01.1996 - 01.2002
Associates in Arts -
Florida Community College of Jacksonville
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