DESADA DEDA
JACKSONVILLE,FL
Summary
Compassionate Healthcare professional with a robust background in administrative and clinical settings, skilled in maintaining accurate patient records and obtaining vital signs. Proficient in EMR software with hands-on experience at Beaumont Hospital and McLaren Hospital, ensuring timely interventions that enhance patient care outcomes. Committed to delivering exceptional, patient-centered care while effectively addressing acute and chronic conditions. Strong clinical skills, along with a dedication to teamwork and adaptability in fast-paced environments, consistently contribute to quality care and positive patient experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nurse Extern
McLaren Hospital
01.2025 - 03.2025
- Caring for 7-13 patient per shift
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Used evidence-based practices to guide decision-making, resulting in optimal patient outcomes.
- Prepared and administered medications in accordance with established protocols.
- Provided emotional support to family members during critical situations, fostering trust and open communication among caregivers, patients, and families.
Wait Staff Member
NARA Sushi & Hibachi Steakhouse
08.2019 - 07.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Nursing Assistant
Beaumont Hospital
01.2023 - 07.2024
- Assessed patient conditions, identified issues early, contributed to proactive strategies
- Fostered compassionate environment, enhanced trust and satisfaction
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Host/Server
Mandaloun Bistro
11.2020 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Insurance Specialist
American Income Life Insurance Company
12.2017 - 06.2019
- Delivered tailored insurance solutions, surpassing sales goals
- Guided families through policy processes, ensuring clarity
- Explained complex coverage options effectively
- Achieved consistent sales growth by identifying client needs
- Expanded client base through proactive networking
Education
Bachelor of Science - Nursing
Chamberlain University-Troy
Troy, MI12.2024
High School Diploma - undefined
Adlai Stevenson High School
Sterling Heights, MI07.2016
Skills
- Patient Assessment
- Care Coordination
- IV Therapy
- Patient Safety
- Clinical Judgment
- Critical Thinking
- Patient Advocacy
- Basic Life Support
- Team Collaboration
- Medication Administration
- Vital signs monitoring
- Electronic charting
- Direct patient care
- Catheter care
- Wound care
Certification
- BLS Certified
- American Red Cross
- Jun 2024 - Jul 2025
LANGUAGES
English (Native)
Albanian (Native)
Timeline
Nurse Extern
McLaren Hospital
01.2025 - 03.2025
Nursing Assistant
Beaumont Hospital
01.2023 - 07.2024
Host/Server
Mandaloun Bistro
11.2020 - 05.2022
Wait Staff Member
NARA Sushi & Hibachi Steakhouse
08.2019 - 07.2024
Insurance Specialist
American Income Life Insurance Company
12.2017 - 06.2019
High School Diploma - undefined
Adlai Stevenson High School
Bachelor of Science - Nursing
Chamberlain University-Troy
ADDITIONAL INFORMATION
- Activities and Honors
- Member, Alumni Association
- Volunteering
- Foreign Languages
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