Heather Belton
Mount Holly Springs,PA
Summary
Compassionate and dependable caregiver with extensive experience at In Your Home Care, adept at developing personalized care plans and ensuring client safety. Proven problem-solver with strong time management skills, effectively coordinating communication between healthcare providers and families to enhance patient satisfaction and care outcomes.
Overview
11
11
years of professional experience
Work History
Caregiver
In Your Home Care
Carlisle, PA
08.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications according to prescribed schedules, maintaining accuracy in dosages.
- Developed personalized care plans based on individual client needs and preferences.
- Coordinated communication between healthcare providers and family members for effective care management.
- Monitored client health conditions, reporting changes to appropriate medical professionals promptly.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Surgery Scheduler
OIP
Carlisle, PA
01.2022 - 08.2025
- Scheduled surgical procedures efficiently, coordinating with medical staff and patients for optimal timing.
- Managed patient inquiries, providing clear information regarding pre-operative instructions and scheduling details.
- Maintained accurate records in electronic health systems, ensuring compliance with regulatory standards and internal policies.
- Collaborated with surgeons and nursing staff to optimize operating room utilization, improving overall workflow efficiency.
- Trained new staff on scheduling software and protocols, enhancing team performance and service delivery standards.
- Conducted follow-up communications post-surgery to ensure patient satisfaction and address any concerns effectively.
- Arranged pre-operative and post-operative appointments for surgical patients.
Laborer
Vitro Architectural Glass
Carlisle, PA
08.2018 - 01.2022
- Operated machinery to support glass production processes efficiently.
- Conducted quality inspections on finished products to ensure compliance with standards.
- Assisted in packaging and loading glass products for transportation, enhancing workflow efficiency.
- Collaborated with team members to troubleshoot equipment malfunctions and minimize downtime.
Server
Silver Springs Diner
Mechanicsburg, PA
08.2015 - 01.2019
- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Trained new staff on menu items and effective service techniques.
- Collaborated with kitchen staff to ensure seamless communication during peak hours.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Franklin High School
Franklin, MA05.1996
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Flexible schedule
- Verbal and written communication skills
- Flexible schedule and availability
Timeline
Caregiver
In Your Home Care
08.2025 - Current
Surgery Scheduler
OIP
01.2022 - 08.2025
Laborer
Vitro Architectural Glass
08.2018 - 01.2022
Server
Silver Springs Diner
08.2015 - 01.2019
High School Diploma -
Franklin High School