Heather Bentley
Goodyear,AZ
Summary
Enthusiastic Import broker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the Harmonized Tariff Schedule and training in Custom Broker. Motivated to learn, grow and excel in logistics.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Commercial Credit Specialist
Russell Sigler Inc
Tolleson, AZ
09.2018 - Current
- Encouraged networking and collaboration across functions and businesses.
- Analyzed and evaluated credit applications and financial information using sound judgment.
- Reviewed customer files on regular basis to make sure receivables were in sound condition.
- Minimized accounts receivable collections and reconciled customer billings and statements.
- Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
- Sign over 400 California lien waivers weekly.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Product and Information Specialist
Russell Sigler Inc
Tolleson, AZ
04.2018 - 09.2018
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
- Collected product information data using various research methods to broaden results and optimize marketing strategies.
- Worked with E-Commerce Product Information Manager to design campaigns for HVAC equipment and parts, resulting in company earning 800 million in 2019.
Customs Entry Writer Specialist
D B Schenker
Phoenix, AZ
06.2015 - 04.2018
- Analyzed and validated import documentation and data to remain in accordance with applicable laws and regulations.
- Collaborated with support staff and modal departments to maintain import data integrity and compliance with customer SOP.
- Delivered exceptional customer service through fast and accurate processing of entries, professional, precise communication and coordination with other departments to resolve inquires.
- Identified and resolved issues with potential to delay cargo release or final delivery.
- Procured and coordinated cargo dispatched with preferred carriers, obtained delivery confirmation and finalized rates and assessorial charges.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Followed SOPs with all customer account actions and data management to keep consistent service levels.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
- KPI's were steady 95% to 100%
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Foothill High School
Pleasanton, CA06.1988
Skills
- Commercial and consumer clients
- Data analysis
- Verbal and written communication
- Multitasking Abilities
- Decision Making
- Credit risk
Accomplishments
I earned two certificates with DB Schenker online schooling for Customs Broker.
While I worked for DB Schenker, GKN Aerospace, Phoenix, AZ was my account for custom clearance and delivery between the years 2017 and 2018.
Certification
Beginning Customs Broker.
- Training - 2 months
Muay Thai
Muay Thai is about discipline and control. I have a Red belt.
Timeline
Commercial Credit Specialist
Russell Sigler Inc
09.2018 - Current
Product and Information Specialist
Russell Sigler Inc
04.2018 - 09.2018
Customs Entry Writer Specialist
D B Schenker
06.2015 - 04.2018
High School Diploma -
Foothill High School