Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heather Bernat

Frankford,DE

Summary

Enthusiastic individual with superior skills working with children, patrons, and coworkers. Brings strong work ethic and excellent customer service skills. Experience in Programming, collection development, and Social Media.

Overview

22
22
years of professional experience

Work History

Assistant Director

Frankford Public Library
12.2021 - Current
  • Assumes the duties of the Director in the Director's absence
  • Assists in planning, implementing and evaluating library services, coordinating selection of library materials
  • Schedules and helps supervise library staff members
  • Acquires library materials and assists in developing and administering policies concerning library operations and programs
  • Directs circulation staff
  • Maintains collections and the cataloging of all library materials
  • Oversees room reservations
  • Has expenses planning programs for children, tween, teens, and adults
  • Oversees and runs Libraries Facebook, Instagram, and website
  • Designs flyers and marketing materials for library and library programs
  • Assist director in hiring and training of new staff members
  • Ability to administer the activities of a public library and to supervise the work of others
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Children’s Service Coordinator

Frankford Public Library
10.2020 - 12.2021
  • Planning and running children’s programs
  • Maintaining the children’s area and the Children's collection
  • Creating book displays for the library
  • Planned Summer Reading Kickoff and children’s events for the summer
  • Assisted at the circulation desk and transit
  • Assisted with adult and teen programming
  • Planned special programming such as, Operation Warm coat give away
  • Set up 9/11 exhibit and made a video for Facebook
  • Provided reference assistance in Children’s and Adult’s
  • Provided assistance to patrons with technical issues and computer questions
  • Created Facebook post and provided flyers for all Children's programs
  • Planned school visits and other school outreach programs

Children's Librarian Assistant

Dover Public Library
08.2015 - 08.2020

Planned and performed six story-time programs a week, including original programs such as Creative Movement, Tipsy Toes, Kid's Yoga, and annual Halloween Party

  • Worked on Summer Reading programs like Touch a Truck, Read & Make with the Biggs museum and Summer Yoga
  • Provided excellent service and attention to patrons when face-to-face or through phone conversations
  • Maintained collection development areas, which included broad books, super heroes, children's & teen's graphic novels, and children's DVD
  • Handled Children's Press Release every month and making promotional material such as flyers for programs
  • Experience working children's, teen's, adult's reference desk, and circulation
  • Planned, execute, and decorate five summer and winter reading challenges
  • Handled school visits at the library and facilitated many outreach opportunities
  • Collaborated with the City of Dover by attending meetings, planning, and participation in citywide programs and events such as the Farmer's market, Tuesdays in the Park, and Open Streets events
  • Removed and replaced outdated materials from children's collection to increase circulation and maintain interest of young guests.
  • Promoted library use and advocated for children's programs and services with young patrons and families.
  • Offered reference service and book recommendations for young students and teachers to improve children's access to high-quality learning materials.
  • Assisted library patrons with resolving computer problems.

Head Preschool Teacher, Ballet Instructor

YMCA (Dover)
11.2002 - 04.2018
  • Created and implemented developmentally appropriate curriculum addressing all learning styles
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication
  • Taught swim lessons to children age 1-12
  • Taught Ballet and Tap to children age 1-15
  • Trained other instructors and developed lesson plans that are still being used to this day

Education

Some College (No Degree) - Television & Radio Broadcasting, Plant & Animal Science

Delaware State University
Dover, DE

CDA - Early Childhood Education

Delaware Department of Education & Del Tech
Delaware
12.2005

Skills

  • Records weekly and monthly programs in LibCal
  • Maintain branch social media platforms
  • Proficient with Canva to make flyers and other promotional materials
  • Plan and implement both children and adult programming
  • Ability to establish and maintain effective working relationships with superiors, subordinates, and patrons
  • Planned summer Reading programs and hired performers
  • Adhered to designated budget
  • Out going and great customer service skills
  • Using Workflows

References

available upon request

Timeline

Assistant Director

Frankford Public Library
12.2021 - Current

Children’s Service Coordinator

Frankford Public Library
10.2020 - 12.2021

Children's Librarian Assistant

Dover Public Library
08.2015 - 08.2020

Head Preschool Teacher, Ballet Instructor

YMCA (Dover)
11.2002 - 04.2018

Some College (No Degree) - Television & Radio Broadcasting, Plant & Animal Science

Delaware State University

CDA - Early Childhood Education

Delaware Department of Education & Del Tech
Heather Bernat