Vasilia Diakos
Frankford,DE
Summary
Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Manager
Karen Diakos
07.2016 - Current
- Obtained Delaware Alcohol Beverage Control (ABC) License
- Customer Service: Delivered exceptional service to customers in a fast paced environment, answered questions related to the establishment and menu, and provided a positive dining experience for customers.
- Leadership: Ensured that the establishment was running smoothly when the owners stepped out, oversaw other staff members, and maintained a positive work environment.
- Training: Trained new employees, gave them an in depth view of where everything is, health and safety regulations, and continued to provide support after training was completed.
- Conflict Resolution: Addressed and resolved customer concerns and complaints in a professional manner, offered solutions to any complaints in a timely manner, and maintained overall customer satisfaction.
Education
No Degree - Elementary And Middle School English Education
University of Delaware
Newark, DE05-2026
Skills
- Dining room monitoring
- Strong leadership
- Staff Training
- Scheduling
- Problem-solving abilities
- Multitasking
- Reliability
- Customer Satisfaction
- Professionalism
Certification
- TIPS (Training for Intervention Procedures) Alcohol Certification – Health Communications, Inc.
Timeline
Server/Manager
Karen Diakos
07.2016 - Current
- TIPS (Training for Intervention Procedures) Alcohol Certification – Health Communications, Inc.
No Degree - Elementary And Middle School English Education
University of Delaware
Similar Profiles
Asal AbdolhosseiniAsal Abdolhosseini
Digital Marketing Specialist at Karen Lab / Karen Poya NoavarDigital Marketing Specialist at Karen Lab / Karen Poya Noavar
Jack PlayJack Play
Tutor at Ebenezer Marshalltown Karen Baptist Church Inc.Tutor at Ebenezer Marshalltown Karen Baptist Church Inc.
Kacey NelsonKacey Nelson
Pet Sitter at Karen Daniel Ph: 021760111Pet Sitter at Karen Daniel Ph: 021760111