Valentina Punzo
York,PA
Summary
Multitasking Server Shift Leader versed in interacting with customers, taking orders and serving food and drinks. Oversees restaurant operations and maintains productivity, quality and customer service standards. Leads dining room personnel in providing timely and courteous service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Server/Manager
Mannino, INC.
York, PA
08.2019 - Current
- Managed multiple tasks simultaneously while providing excellent customer service.
- Recorded orders accurately into the Point of Sale system.
- Assisted in resolving any conflicts between team members.
- Provided guidance to new hires during onboarding process.
- Demonstrated knowledge of menu items in order to answer customer questions accurately.
- Delivered food orders promptly to tables while ensuring accuracy of each item served.
- Received orders from customers in person or over the phone and entered them into the POS system correctly.
- Identified needs of customers promptly and efficiently.
- Monitored store operations during closing shift such as restocking shelves, cleaning floors and taking inventory.
Education
High School Diploma -
Shikellamy High School
Sunbury, PA06-2019
Skills
- Restaurant Operations
- Server monitoring
- Storage Management
- Team Training
- Cleaning and sanitation
- Food presentation
- Verbal and written communication
- Guest service
- Menu knowledge
- Complaint Handling
- Personnel Training
- Dining room monitoring
- Organization
- Sharp-eyed
Languages
Italian
Native/ Bilingual
Spanish
Limited
Work Preference
Work Location
HybridImportant To Me
Career advancementWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Server/Manager
Mannino, INC.
08.2019 - Current
High School Diploma -
Shikellamy High School
Similar Profiles
Juan ArambulaJuan Arambula
Lawn Maintenance Crew Leader at Tocco ManninoLawn Maintenance Crew Leader at Tocco Mannino
Harrison DownsHarrison Downs
Contracted Technical Director/Video Editor at Providence Community ChurchContracted Technical Director/Video Editor at Providence Community Church
Terrance EdmondsTerrance Edmonds
Laborer/Rear Wheel Balancer at Manpower Group/Comprehensive LogisticsLaborer/Rear Wheel Balancer at Manpower Group/Comprehensive Logistics
Caitlin QuintonCaitlin Quinton
Staff Physical Therapist at Encompass Health Rehabilitation HospitalStaff Physical Therapist at Encompass Health Rehabilitation Hospital
Christopher GloriosoChristopher Glorioso
Grocery Manager at Harris TeeterGrocery Manager at Harris Teeter