Heather Bernat
Town of Frankford
Frankford,DE
24
years of professional experience
Enthusiastic individual with superior skills working with children, adults, and coworkers. Brings a strong work ethic and excellent customer service skills. Experience in programming, party planning, collection development, and Social Media.
Work History
Town Clerk
1 Year 7 Months- Prepared agendas, meeting packets, and minutes for town council and board proceedings.
- Coordinated public notices, elections support, and statutory filing requirements for compliance.
- Managed municipal records, ordinances, and official correspondence with strict accuracy and confidentiality.
- Maintained licensing, permits, and vital records using established municipal tracking systems.
- Oversaw clerical processes and improved consistency in recordkeeping, reporting, and public-facing support.
- Handled sensitive information discreetly while maintaining confidentiality levels according to legal requirements.
- Provided exceptional customer service, addressing resident inquiries and resolving issues promptly.
- Updated the town website regularly with relevant information for easy resident access.
- Assisted in budget prep, expenditure review, and budget administration.
Assistant Director
3 Years 3 Months- Assumes the duties of the Director in the Director's absence
- Coordinated planning, implementation, and evaluation of library services, including selection of library materials
- Acquires library materials and assists in developing and administering policies concerning library operations and programs
- Scheduling staff and helps supervise library staff members
- Maintains collections and the cataloging of all library materials
- Managed room reservations for library events
- Participated in planning programs for children, teens, and adults
- Managed Facebook, Instagram, and website for library outreach
- Designs flyers and marketing materials for library and library programs
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Children's Service Coordinator
1 Year 2 Months- Planning and running children's programs
- Creating book displays for the library
- Coordinated Summer Reading Kickoff and children's summer events to engage young readers
- Organized special programming such as Operation Warm coat giveaway to support community needs
- Arranged setup for events 9/11 exhibit and made a video for Facebook
- Offered technical support to patrons to patrons with technical issues and computer questions
- Developed engaging Facebook posts and provided flyers for all Children's programs
- Planned school visits and other school outreach programs
Children's Librarian Assistant
5 Years- Planned and performed six story-time programs a week, including original programs such as Creative Movement, Tipsy Toes, Kid's Yoga, and annual Halloween Party
- Worked on Summer Reading programs like Touch a Truck, Read & Make with the Biggs museum and Summer Yoga
- Provided excellent service and attention to patrons when face-to-face or through phone conversations
- Managed monthly children's press releases and created promotional materials, including flyers, to enhance program visibility.
- Planned, execute, and decorate five summer and winter reading challenges
- Handled school visits at the library and facilitated many outreach opportunities
- Collaborated with the City of Dover by attending meetings, planning, and participation in citywide programs and events such as the Farmer's market, Tuesdays in the Park, and Open Streets events
- Updated children's collection by removing outdated materials and introducing new resources, increasing circulation and sustaining young guests' interest.
- Advocated for children's programs and services, engaging young patrons and families to foster library use.
- Offered reference service and book recommendations for young students and teachers to improve children's access to high-quality learning materials.
Head Preschool Teacher, Ballet Instructor
15 Years 5 Months- Developed and implemented developmentally appropriate curriculum that engaged diverse learning styles
- Taught Ballet and Tap to children age 1-15
- Instructed students in Ballet and Tap techniques at a local dance studio for children age 1-15
- Trained instructors and created lasting lesson plans that continue to guide teaching practices
Education
Some College (No Degree) - Television & Radio Broadcasting, Plant & Animal Science
CDA - Early Childhood Education
Skills
Adhered to designated budget
Coordinate community events
Manage digital communication tools
Social media management
Multi-age programming
Relationship building
Municipal recordkeeping
Education
false
Timeline
Town Clerk
Town of Frankford
03.2025 - CurrentRead More
Assistant Director
Frankford Public Library
12.2021 - 03.2025Read More
Children's Service Coordinator
Frankford Public Library
10.2020 - 12.2021Read More
Children's Librarian Assistant
Dover Public Library
08.2015 - 08.2020Read More
Head Preschool Teacher, Ballet Instructor
YMCA (Dover)
11.2002 - 04.2018Read More
Delaware State University
Some College (No Degree) from Television & Radio Broadcasting, Plant & Animal Science
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Delaware Department of Education & Del Tech
CDA from Early Childhood Education
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