Heather Bias
Quincy,IL
Summary
Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction.
Overview
3
3
years of professional experience
Work History
Delivery Driver
SNB Logistics Inc
Quincy, IL
10.2023 - Current
- Transported and safely delivered items to prevent damage or loss.
- Kept accurate logs of all deliveries and trips.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Checked tires for proper inflation before leaving on each route.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Utilized street maps to plan and determine most efficient routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Package Handler Trainer
Fedex Ground
Quincy, IL
01.2022 - 10.2023
- Managed stock of packing materials and supplies, requesting resupply as necessary.
- Verified labels for appropriate order numbers and item specifications.
- Conducted orientation sessions for new package handlers to ensure they were aware of safety protocols and procedures.
Education
High School Diploma -
QHS
Quincy Illinois 06-1998
Skills
- Fast learner
- People person
- Hard worker
- Follow rules
Timeline
Delivery Driver
SNB Logistics Inc
10.2023 - Current
Package Handler Trainer
Fedex Ground
01.2022 - 10.2023
High School Diploma -
QHS