Heather Bird
Cypress,TX
Summary
My goal is to build meaningful relationships and ensure everyone feels valued. I’m an outgoing and optimistic individual who respects and supports others while adhering to rigorous objectives. I strive to improve lives by making processes easier and more efficient. As a committed job seeker, I bring a track record of meeting company needs through consistent, organized practices, and excel at adapting to new challenges to enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Trainer
Pappasito's Cantina
11.2022 - Current
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed practical training programs to impart knowledge and improve individual skill sets.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional opportunities.
- Escalated guest experiences with positive and personable experiences.
Intern
4C environmental conference
02.2021 - 10.2022
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
- Attended and participated in meetings and brainstorming sessions with team members.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
- Utilized various CRM data sources to improve communication and data management
- Contributed ideas and strategies to improve organization and time management.
- Wrote procedures, reports and technical documents in easy-to-understand terminology.
- Supported various program activities, assisting with administrative tasks.
- Helped maintain applicant tracking systems and recruiting metrics.
- Created status reports on operational activities.
- Worked with team members to promote great customer service and pleasant work environment.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
Cna
park manor of tomball school street, tomball, tx
05.2017 - 11.2018
- Responsible for the upkeep and well being for people of various stages of life.
- Tracking and monitoring changing in patients wellbeing.
- Uplifting and encouraging growth through positive energy and appropriate challenges.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented activities and recorded information in EMR system.
- Answered signal lights, bells or intercom systems to determine resident needs.
Education
Associate Of Arts And Sciences - Psychology
Blinn College Bryan
Bryan, TX08.2020
Skills
- Ambitious
- Think outside the box
- Company policies and procedures
- Planning and coordination
- Group and individual instruction
- Interpersonal Communication
- Materials Organization
Timeline
Trainer
Pappasito's Cantina
11.2022 - Current
Intern
4C environmental conference
02.2021 - 10.2022
Cna
park manor of tomball school street, tomball, tx
05.2017 - 11.2018
Associate Of Arts And Sciences - Psychology
Blinn College Bryan
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