Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Helen Ferreira

Plano,TX

Summary

Passionate and dedicated Accounting student at the University of North Texas, with special interest in the Hospitality. Committed and creative team player and leader with a genuine enjoyment for exceeding customer expectations, and empowering team members.

Overview

4
4
years of professional experience

Work History

Server Trainer | Person-In-Charge (PIC)

Fogo de Chao Churrascaria
Plano, Texas
03.2021 - Current
  • Observe, evaluate, and critique job standards.
  • Support staff and team members through leadership, discipline, and compassion.
  • Strongly enforce the spread of company values and menu knowledge.
  • Developed and implemented inventory control systems to improve the accuracy of inventory records.
  • Presented existing and prospective customers valuable service or product information to aid decision-making.
  • Obtained and organized manuals, guides, and visual materials for development and training purposes.

Freelance Illustrator

Contos E Encontros
06.2023 - 09.2023
  • Collaborated with authors and publishers to understand their vision and bring stories to life through compelling visual storytelling
  • Adapted illustrations based on feedback from editors, authors, and target audience to ensure alignment with creative direction
  • Researched and incorporated visual references to ensure accuracy and authenticity in illustrations
  • Contributed to the overall design and layout of books, enhancing the visual appeal and readability of the content
  • Engaged in ongoing professional development to stay updated with the latest trends and technologies in illustration and design

HR/ Marketing Intern

Fogo de Chao LLC
06.2023 - 08.2023
  • Collaborated with the HR team to update the company website, ensuring that it accurately represented the employer brand and provided opportunities for potential talent.
  • Designed and created visually appealing collateral materials, such as employee handbooks, recruitment brochures, and training manuals, to support HR initiatives and enhance employee engagement.
  • Assisted in developing and implementing branding guidelines, ensuring consistency across all HR communications and materials.
  • Conducted research on industry best practices and emerging HR branding and web design trends, making recommendations for improvements.

Education

Bachelor's degree - Accounting, Hospitality

University of North Texas
Denton, TX
05-2027

Skills

  • Fluency in English, Portuguese, and limited Spanish
  • Team player
  • Data-driven strategic planning
  • Critical thinking skills
  • Proactive and self-motivated
  • Public speaking
  • Excellent communication
  • Ambitious
  • Wine service
  • Cultural awareness
  • Complaint resolution
  • Inventory counts
  • Illustration and art

Timeline

Freelance Illustrator

Contos E Encontros
06.2023 - 09.2023

HR/ Marketing Intern

Fogo de Chao LLC
06.2023 - 08.2023

Server Trainer | Person-In-Charge (PIC)

Fogo de Chao Churrascaria
03.2021 - Current

Bachelor's degree - Accounting, Hospitality

University of North Texas

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Helen Ferreira